Office Update won't update 2003

Posted on 2005-02-25
Medium Priority
Last Modified: 2012-05-05
Whenever I go to the Microsoft Office downloads page, and click on check for updates, I get an error

Office Update is unable to check for updates Help
The Office Update site is unable to check for updates on this computer. This may be happening because of one of the following reasons:

>You do not have administrative privileges for this computer.

I am using the main account in XP Pro, which is set as an administrator.

>There is a network problem and the detection catalog used by the Office Update site failed to download. Go back to the Downloads home page and try running detection again.
Windows Installer patch files (.MSP files) from previously applied Office updates are missing from the \Windows\Installer hidden directory on your computer. MSP files are stored on your computer after update installation completes because they need to be referenced for future update operations. If the files are missing you will not be able to apply Office updates. You may also be unable to uninstall Office products as a result of the same problem. Please contact Microsoft Product Support Services for assistance.

>You installed Office updates in the past and then upgraded from Windows Installer version 1.0 to Windows Installer version 1.1. For more information see the KB article Windows Installer May Prompt for Install Source if Unavailable.

I am wondering if it's one of the above two - I notice that whenever a new email is being opened, an Installer window briefly appears.

When a large email (2.3 MB) was being downloaded in the only account (POP), Outlook froze.
I did notice the Installer window (without any information, just a message saying that the Installer is working) as having been opened.

I have run a detect and repair, and installed ALL Office 2003 components to run on the computer.

I realize that the installer window shouldn't be appearing every time a new email is received.


Question by:computerlarry
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions

Accepted Solution

TechStudent2 earned 2000 total points
ID: 13408403

I found a PAQ question that relates to this very issue. If you read the author's second comment, the errors are exactly the same. If this is your issue also read on down. Looks like it was finally resolved....


Good Luck!

Featured Post

Free learning courses: Active Directory Deep Dive

Get a firm grasp on your IT environment when you learn Active Directory best practices with Veeam! Watch all, or choose any amount, of this three-part webinar series to improve your skills. From the basics to virtualization and backup, we got you covered.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Mailbox Overload?
In this article I discuss my selections of the Top Four free Outlook OST File Viewers available. Open, view and read even damaged OST files by using these tools. They all provide a clear preview of all data such as emails, notes, tasks, calendars, e…
Get people started with the process of using Access VBA to control Outlook using automation, Microsoft Access can control other applications. An example is the ability to programmatically talk to Microsoft Outlook. Using automation, an Access applic…
This Experts Exchange video Micro Tutorial shows how to tell Microsoft Office that a word is NOT spelled correctly. Microsoft Office has a built-in, main dictionary that is shared by Office apps, including Excel, Outlook, PowerPoint, and Word. When …
Suggested Courses

770 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question