Troubleshooting Connectivity on a Windows Network
Posted on 2005-02-26
Okay, I just need you guys to tell give me suggestions on where to start. Here is what I got.
A Dell Server with 2 NICs. One is 100 mbs the other is 1000 mbs. Running SBS 2003 std edition.
4 Dell client computers with XP pro. (Only 2 are connected as of now)
1 Netgear FS108 switch.
1 Cable Modem
The cable modem is hooked into the 100 mbs NIC on the Server. The 1000mbs NIC goes to the switch. All the Client computer go to the switch.
I have no connectivity whatsoever. The Server's 1000mbs NIC has an IP of 192.168.10.1. It is also the DHCP server and I cannot remember what the scope is. But, I did not touch it just left it default(which should work, cause SBS is setup for ppl like me with not so much experience.)
I have not gone through and messed around with anything. Consider everything a clean install. I have added 2 users and 2 computers. The clients are set to obtain an IP automatically. THe clients will not obtain an address however.
The server has an Internet connection on the 100mbs NIC and it works perfectly.
I cannot ping 192.168.10.1 from the 2 clients that are connected. I set the clients as a static IP and tried to ping each other with no luck.
For another test(I don't know if this would work anyway) I connected the cable modem to the switch and 1 client and tried to obtain an IP address. This also did not work.
Okay, so I think my problem lies in the switch. I tried different cables. All the cable I made myself and tested.
While I was trying these different tests I never reset any device, is this a problem?
So, I need suggestions to troubleshoot this. I don't think it is a physical layer problem, but it's still very possible. I will be going back tommorrow. The suggestion that gets me in the right direction or hits it on the head gets the points.