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New second hard drive is causing trouble

Posted on 2005-02-26
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Last Modified: 2010-04-03
I have a 3 year old Windows XP machine with SP2 installed. There are two hard drives...an 80Gb C drive for the OS and an 80Gb D drive for storage only (no OS).
Everything was working grand until I got a Maxtor 160Gb hard drive and my idea was to replace the D drive with this new one, again without an OS.

So with both drives as cable-select (I've tried the master + slave setup as well) on the jumper settings, I ran the Maxtor installation program from the desktop and it said that installation was successful. It did ask if I wanted to install the fix for the 137Gb limit, I said yes.

I then rebooted the PC and it said "Error Loading OS". BIOS recognises the drives correctly.

I then put back in the previous 80Gb D drive and this time got "NTLDR is missing" on bootup.

Can someone please tell me whats going on here? The original D drive isn't corrupt as I can access my files using an IDE/USB converter.

Thanks,
Andrew
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Question by:andrewf10
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14 Comments
 
LVL 16

Expert Comment

by:samccarthy
ID: 13412255
I believe your maxtor software hosed your original drive.  Put your configuration back to the way it used to be.  Try doing an XP repair.  Boot to the XP CD.  Don't select repair from the recovery console, rather continue past it.  When you get the second repair option, select it.  After the reboot, see if it comes back up.
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LVL 1

Expert Comment

by:boy_f59
ID: 13412835
I would have to agree with samccarthy here, I think that the problem is not with the old D drive or the new 160 you are attempting to install, for some reason, the Maxtor installation changed an attribute in the boot sector the the OS drive, not sure exactly what the app changes, but the 137GB limit sits on the BIOS, it may need to be flashed to "fix" the limit issue.... just my thoughts...
J
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LVL 32

Expert Comment

by:_
ID: 13413047
If you need it, this is what samccarthy is referring to:

Configure your computer to start from the CD-ROM drive. For more information about how to do this, refer to your computer's documentation or contact your computer manufacturer. Then insert your Windows XP Setup CD, and restart your computer.

When the Press any key to boot from CD message is displayed on your screen, press a key to start your computer from the Windows XP CD.

Press ENTER when you see the message To setup Windows XP now, and then press ENTER displayed on the Welcome to Setup screen.

Do not choose the option to press R to use the Recovery Console.

In the Windows XP Licensing Agreement, press F8 to agree to the license agreement.

Make sure that your current installation of Windows XP is selected in the box, and then press R to repair Windows XP.

Follow the instructions on the screen to complete Setup.

    < thanks to qfren >
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LVL 2

Author Comment

by:andrewf10
ID: 13413881
Sorry there was one thing I forgot to mention. If I disconnect the second hard drive, the drive with the OS works perfectly (C drive).

Does this change the suggestions you've all given me?
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LVL 16

Expert Comment

by:samccarthy
ID: 13414579
Yes........  OK, try going back to to Master/Slave on the respective drives. Are we talking about the new second drive or the original??
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LVL 2

Author Comment

by:andrewf10
ID: 13415145
The new one. I can live with the original one acting up because I could still access it through the USB cable and copy my files onto the new drive.
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LVL 16

Expert Comment

by:samccarthy
ID: 13415439
OK, so am I assuming correctly that with the old drives, back exactly as they were at the start, they work just as advertised??
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LVL 2

Author Comment

by:andrewf10
ID: 13415519
The original second hard dive causes the "NTLDR is missing" error even though BIOS sees it as the slave drive.
Using system restore would be a last resort for me. I've just bought a BIOS upgrade which I wont have until Moday at the earliest. Something tells me that it wont be the magical solution though as the probelm is probably registry-related.
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LVL 16

Expert Comment

by:samccarthy
ID: 13416599
I would do the bios update, however I don't think that will fix your problem.  A Repair with the origianl drives in the system may do it for you.  If you are getting NTLDR missing with the second drive in, I suspect that somewhere in the original installation some system files were put on there.  A Repair might bring the balance back to the system.
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LVL 2

Author Comment

by:andrewf10
ID: 13433350
Sorry for wasting your time all, the solution is so basic Im embarassed even typing this. Yes BIOS was seeing the C drive as primary and the D drive as secondary BUT it was also set to boot up HDD1 as first choice, then CDROM and then Floppy. Obviously this should have been HDD0 which is the first hard drive and the one containing the OS. How could it ever boot up a hard drive without an OS?

Again, sorry for such a stupid question, I'll request a deletion straightaway!
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LVL 32

Expert Comment

by:_
ID: 13436441
>> solution is so basic Im embarassed <<   LOL  Welcome to the Club.   : )
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Expert Comment

by:fhbandy
ID: 13444512
Preaching to the choir on this one... but

sounds like you need to revert back to your original settings and try to start over. Sometimes trying to sludge through settings that cause problems in order to fix your original problem can be troublesome and do more harm than good. Put the 80GB HD back in place, configure master/slave jumpers and try again as so. Connect your new hard drive and see if your computer is able to successfully pick it up. If so, go ahead and format.
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ID: 13469148
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