Outlook 2000 Email Mailbox Size Restriction

Posted on 2005-02-28
Medium Priority
Last Modified: 2008-03-17
Here's a strange one for the Experts:
        I'm running Exchange 2003 on a Windows Server 2003 server.  My clients are a mix of Outlook 2000 and Outlook 2003.  
        I have one client on Outlook 2000 that keeps getting a message that his "Outlook mailbox is full...see your system administrator".  He cannot send or delete email until he deletes some old emails.  Here's the weird part:  I don't have any size restrictions on my Exchange 2003 server.  I've double checked three times, and I'm no longer even issuing a size warning due to this.  Also, I probably have 10 to 15 clients with mailboxes that are MUCH larger than his, but they send and receive with no problems.  Is this a local problem or setting on his Outlook on his PC?  Or am I looking in the wrong places?
Thanks Experts!
Question by:falcon11
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
LVL 24

Accepted Solution

flyguybob earned 2000 total points
ID: 13419641
Look at the Exchange General tab for the user.  Check the Storage Limits button and see if there is anything in there.

LVL 24

Expert Comment

ID: 13419643
Sorry...Open Active Directory Users & Computers and look at the Exchange General tab for the user.

Expert Comment

ID: 13421575
Try recreating the users outlook profile. We have expereinced some similar strange things as well, and recreating the profile fixed it!
Does Powershell have you tied up in knots?

Managing Active Directory does not always have to be complicated.  If you are spending more time trying instead of doing, then it's time to look at something else. For nearly 20 years, AD admins around the world have used one tool for day-to-day AD management: Hyena. Discover why


Expert Comment

ID: 13424272
how big is the user's mailbox in the first place. Right click on the user's Outlook Today folder and click Properties and then folder size. Sometimes people drag mail to the "Outlook today" folder and don't know that you need to turn off the HTML page setting to get to it. If you have a message store size policy there could be individual settings set on the AD object that overrides those global settings for the server store.


Author Comment

ID: 13426045
We don't have any of the size storage settings in either AD or Exchange.  I checked his mailbox size earlier.  He has a lot of items (over 1,000), but he only has around 150 MB of email.  Not small, but not exactly huge either.

Author Comment

ID: 13429377
Wow....I have no idea why that one mailbox had a size restriction setup in AD.  
Oh well....thanks guys!
LVL 24

Expert Comment

ID: 13456884

Featured Post

Is Your AD Toolbox Looking More Like a Toybox?

Managing Active Directory can get complicated.  Often, the native tools for managing AD are just not up to the task.  The largest Active Directory installations in the world have relied on one tool to manage their day-to-day administration tasks: Hyena. Start your trial today.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

This article will help to fix the below error for MS Exchange server 2010 I. Out Of office not working II. Certificate error "name on the security certificate is invalid or does not match the name of the site" III. Make Internal URLs and External…
New style of hardware planning for Microsoft Exchange server.
In this video we show how to create an email address policy in Exchange 2013. We show this process by using the Exchange Admin Center. Log into Exchange Admin Center.:  First we need to log into the Exchange Admin Center. Navigate to the Mail Flow…
In this Micro Video tutorial you will learn the basics about Database Availability Groups and How to configure one using a live Exchange Server Environment. The video tutorial explains the basics of the Exchange server Database Availability grou…
Suggested Courses

752 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question