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Outlook 2000 Email Mailbox Size Restriction

Here's a strange one for the Experts:
        I'm running Exchange 2003 on a Windows Server 2003 server.  My clients are a mix of Outlook 2000 and Outlook 2003.  
        I have one client on Outlook 2000 that keeps getting a message that his "Outlook mailbox is full...see your system administrator".  He cannot send or delete email until he deletes some old emails.  Here's the weird part:  I don't have any size restrictions on my Exchange 2003 server.  I've double checked three times, and I'm no longer even issuing a size warning due to this.  Also, I probably have 10 to 15 clients with mailboxes that are MUCH larger than his, but they send and receive with no problems.  Is this a local problem or setting on his Outlook on his PC?  Or am I looking in the wrong places?
Thanks Experts!
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falcon11
Asked:
falcon11
1 Solution
 
flyguybobCommented:
Look at the Exchange General tab for the user.  Check the Storage Limits button and see if there is anything in there.

Bob
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flyguybobCommented:
Sorry...Open Active Directory Users & Computers and look at the Exchange General tab for the user.
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marklar1Commented:
Try recreating the users outlook profile. We have expereinced some similar strange things as well, and recreating the profile fixed it!
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jaguarpriestCommented:
how big is the user's mailbox in the first place. Right click on the user's Outlook Today folder and click Properties and then folder size. Sometimes people drag mail to the "Outlook today" folder and don't know that you need to turn off the HTML page setting to get to it. If you have a message store size policy there could be individual settings set on the AD object that overrides those global settings for the server store.

jag
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falcon11Author Commented:
We don't have any of the size storage settings in either AD or Exchange.  I checked his mailbox size earlier.  He has a lot of items (over 1,000), but he only has around 150 MB of email.  Not small, but not exactly huge either.
Thanks
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falcon11Author Commented:
Wow....I have no idea why that one mailbox had a size restriction setup in AD.  
Oh well....thanks guys!
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flyguybobCommented:
Thanks!
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