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User getting locked out when logged onto Terminal Sever

Posted on 2005-02-28
Medium Priority
Last Modified: 2010-04-19
I have a user that is logging into a terminal server and he is intermittently being locked out. He has not entered an incorrect password whilst logging on as it is happening while he is connected to the terminal server. My environment is Windows 2003 and the user account is setup in AD.

Any ideas why this is happening?
Question by:DaveyByrne

Accepted Solution

Greg Jacknow earned 1500 total points
ID: 13423889
When I hear the words intermitant and lockout my first thought is that the user has changed his password recently and is still logged on somewhere else with the previous password.

ie he logged on to some workstation in a lab or an empty desk and just locked the computer when he left.  That computer still is logged on with the old password and when it browses the files shares on the network to update exploere it gets a bad username password error and then locks the account out after a few times.

another possibility is he runs something as a service with a wrong username and password.

or he is logged on to a local machine (or different domain) using an account with the same username and the it tries to connect to some resource in his real account domain.

The first one is the most common.  Check the security logs (if auditing is on) on the server he would have shares connected to for bad password/username errors.

Greg J

Author Comment

ID: 13431357
Thanks Greg, I will investegate your solution and let you know how I got on

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