Exchange 2000 - Number of items in mailbox does not match number of actual messages
Posted on 2005-02-28
We're running Exchange 2000 w\ SP3 and GFi-Mail Essentials for SPAM control.
We've created a SPAM mailbox for GFI-Mail Essentials in which to dump suspect mail......
The problem that we're experiencing is the SPAM "Inbox" reports, for example, 20 items in the mailbox, but when the mailbox is opened, the number of actual messages is considerably less......by 50-75% usually. Right now, for instance, we have no actual messages showing in the mailbox but it's reporting 12 items.
Have been searching for a cause\resolution, but no luck as of yet.
Any help would be greatly appreciated........