yet another obscure question for all of you,
We are only offering OWA as a client, so outlook full client suggestions won't help.
We are an ASP, and we have a completely integrated web environment. In order for some of our reports and other pages to print properly, we ask the client to have the "Print Background colors and images enabled. This is a requirement for our software and should not/cannot be changed.
We are planning on using OWA instead of our homegrown mail reader. One problem however, is that whenever a email message is printed, it prints on a grey background. Even though the message background itself is white. We have not been able to find a setting for this, and it will cause problems for us, especially for users with inkjet printers.
If we right click on the message in the preview pane, we bypass the printing render step and do not have this problem, but the success of this type of printing is varied. for example, if you do not right click on the header block when you choose to print, your printout does not have to date, to , from, or subject lines. Also, it only prints what is displayed in the preview pane window - blue bar, scroll bars and all.
so - could anybody PLEASE tell me where i can find the style sheet setting or other formating setup that is triggering the background to be grey when print backgrounds is turned on?