Outlook 2003 to OutlookXp

Posted on 2005-03-01
Medium Priority
Last Modified: 2010-04-08
Dear Outlook Experts,

I need to import Outlook2003 pst file in OutlookXp. Is it possible if so how?

Please note I don't exactly need the import pst file process. I just need a way to backup new version pst file in old version of Office.

Question by:fahimnxb
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1 Comment
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Accepted Solution

traval earned 2000 total points
ID: 13429935
It depends on if the PST file you were using in Outlook 2003 was a UNICODE PST file (which is not supported in Outlook 2002) or an ANSI PST file (which is supported in Outlook 2002).

If you open Outlook 2002 and click FILE->IMPORT & EXPORT->IMPORT FROM ANOTHER PROGRAM OR FILE->PERSONAL FOLDER FILE and use the wizard to attempt to import the file, if it is a UNICODE PST file you will get this error:

"The file file_name .pst is not compatible with this version of the Personal Folders information service.
Contact your Administrator."

If this is the case you will need to use Outlook 2003 to move the data into an ANSI PST file using these steps:

1.  Start Outlook 2003.
2.  On the File menu, click Data File Management, and then click Add.
3.  Click Outlook 97-2002 Personal Folders File (PST).
4.  Click OK.
5.  Click OK to accept the default name, and then click OK again. (Outlook 2003 now creates a new .pst file that is based on the earlier .pst file and maintains the ANSI formatting for that .pst file.)
6.  Click Close.
7.  At the bottom of the navigation pane, click Folder List.
8.  In the navigation pane, you now see the new .pst file.
9.  Drag the information from your existing Outlook 2003 folders to the new .pst file. You may also use the Import and Export Wizard on the File menu to move the information from your existing Outlook 2003 folders to the new .pst file.
10.  In the navigation pane, right-click the new .pst file, and then click Close " file_name ".

Now you can use this PST file to import the data into Outlook 2002.

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