dvd drive and burner both not working. not appearing in my computer, but in the bios.
Posted on 2005-03-01
my cd/dvd drives have stopped working. i have a dvd/cd reader and a dvd/cd writer. my computer is a packard bell running windows xp home. (this problem has been with me for a while but havent had the chance to try and fix it, so i cant use system restore as there are no restore points past a couple of days ago)
these drives suddenly stopped appearing in my computer (i dont know what i was doing beforehand as i dont know exactly when this was... i became aware of it when trying to burn a cd in nero and the drive wasn't there)
in device manager all the drives listed, there are 5, have the little yellow circle by them... drives listed are:
HL-DT--ST DVD-ROM GDR8161B
PIONEER DVD-RW DVR-105
the message it gives is this:
Windows successfully loaded the device driver for this hardware but cannot find the hardware device. (Code 41)
can anyone help me at all?!! i REALLY need my cd burner now for work and have NO idea what to do.
any more info i need to give, please just ask. not too techie on computers so not entirely sure what info you'll need.
many thankyous in advance