Hi, I am using Windows 2003 Server and software installation policies to distribute software to our computers. We have many Windows 2000 computers and I have found out that without SP4 and Windows Installer 2.0, certain programs will not install. However, I have installed both of these things and all of my programs install, except Office 2000 SR-1 Small Business. I checked the event log on the computers and I get event ID 11402, source MSIInstaller with the message "Could not open key KKEY_LOCAL_MACHINE\Software\Microsoft\Office\9.0\Common\General\. System error: Verify that you have sufficient access to that key." I have the software installation policies in the Computer Configuration section of group policy. Isn't that supposed to automatically have elevated privleges? I am not sure what the problem is. Any help would be greatly appreciated!