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Can't view GAL from OWA 2003

Posted on 2005-03-01
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I have a Microsoft Exchange 2003 Server Enterprise Ed.  running on a Windows 2003 Server platform.  There are around 150 users (~50 of which are hidden) in the global address list.  When using Outlook 97-2003 the GAL is vewable.  When using Outlook Web Access it is not.  I can search for members of the GAL and bring them up that way, but I would prefer to set it up to show the entire address list as does regular Outlook.  How can I go about doing this?  Also, any links or information about customizing OWA would be much appreciated as well.

Thanks
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Question by:srejja
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Sembee earned 2000 total points
ID: 13434672
You cannot view the GAL in the same way as you can through Outlook.
OWA is designed to be run over limited bandwidth so enumerating the entire GAL is not a good idea. You only have 150 users, but think how long it would take to enumerate 10,000 users.

With a lot of OWA - what you see is what you get. Customisation of OWA is limited. I personally don't see much value in it as it can cause problems, you will not get support from MS for the customisations and you will need to revoke them before any service pack is installed, then review them again afterwards in case the source pages have been changed.

Simon.
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by:srejja
ID: 13434903
Sembee,

Thanks for the feedback.  I have found that if you enter a space and press enter under display name the entire GAL appears.  Is there no way to automate this?  
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Expert Comment

by:GinaR
ID: 13434958
This may not be the answer you are looking for, but it does sometimes help.  Go to OWA's address book and enter a space in one of the search terms.  It will list users for you.  I can't say if it shows all users or not, because it doesn't show all users for me.  But then again I am doing this on a test network, and who knows what I could have done to it.
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by:Sembee
ID: 13435003
No. You are basically searching on a wildcard. Microsoft have forced you to search for a name - hoping that you wouldn't use the wildcard facilities.
If you have users on limited bandwidth connections then you don't want to show them the wildcard technique as it will thrash their connections.

Simon.
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