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NO_MORE_IRP_STACK_LOCATIONS (severe trouble re-updating / installing Windows XP)

Posted on 2005-03-01
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Last Modified: 2008-01-09
Hi there.
I have a very serious problem at hand, and I'm in need of professional help.

Yesterday, after running "Stinger" on my system, I restarted my computer.
When I was inside the XP environment again, strange behaviour started to occur.
I had some worms and viruses on my XP drive that "Stinger" (successfully removed and repaired.. which I'm not sure
of at this very moment). I launched E-mule, and as the downloads were starting, I navigated through one of my drives.
Suddenly the computer restarted. I was like, what!? When XP had launched, I ran E-mule once more, but without doing anything else on my system. And at that time, everything worked. A few hours later, I was about to delete some folders on one of my drives (E-mule was running), and when I deleted the folders, they were moved to "recycle bin"; okay, so I did like I always do. Right-clicking on the recycle bin, and "empty recycle bin". The folders and files were deleted, but a few seconds later, the computer restarted again. After launching XP again, I noticed that the files that I thought were deleted, weren't deleted at all. I tried once more (on a different drive), and the same behaviour happened again.
After launching XP once more, I started my FTP client, and started some downloads. Everything worked fine.
I quitted the FTP client, and E-mule weren't running in the background. I deleted some folders again, but the same thing happened. I visited "Experts-exchange", and made a search on "computer suddenly restarts". After reading an interesting thread about turning off "automatic restarting", for problemsolving.  Well, I did just that. My computer > Properties > Advanced > Repair & recovering > debugging information, and unticking the check box "automatic restarting".
After I did this, I accessed the drive that I tried to delete some folders from earlier. I deleted a couple of folders and deleted them again from recycle bin. A few seconds later, instead of restarting I got this nice blue screen. The main "error-line" sounded like this : "NO_MORE_IRP_STACK_LOCATIONS", followed by tons of numbers and letters mixed up. (typical error messaging in blue screens). I restarted my system again, and made another search here on the error I received.
I chose one of the threads, and started reading. Someone here claimed that doing an XP repair should fix the problem.
I followed the step-by-step instructions to do so, and after a few minutes I was all set.
I inserted my Win XP Professional SP2 cd, and the auto-run menu appeared on screen.
I chose Install XP, and checked the menu option "update / updating" (as the instructions told me to choose), then I had to enter my serial code, so I did just so. It started re-installing, and a few minutes later, the installer / upgrader told me that it was about to restart my system. A few seconds later, the system started shutting down. But before it was properly shutted down (XP working on the shutdown procedure), the blue screen appeared again (with the same error message), okay.. As the install cd was in my drive, a boot meny appeared a few seconds after restarting my system (as it should). I had the options to launch : "Windows XP" or "Windows XP Setup". Well "obviously", I chose the last option. The installer screen appeared in DOS version, and I thought well.. Now I guess everything will work..
I went upstairs to grab a bite, and after a few minutes, I went downstairs again, and to my awful surprise, this nice blue screen had showed up on my screen AGAIN!!! Now I started to get a little nervous, since I do have many e-mails in my inbox folder in "Outlook", as well as other sent items and stuff. So here I am.. I'm kind of stuck. And if I do a complete re-install, I guess that I will loose all the data within Outlook, right? And that is something I don't want to happend.
When the blue screen appears during the installation, I have to restart my computer, and the installer starts from the beginning, and runs to the same "spot". During installation right before blue screen, I get the question if I want to install a device driver (not XP verified), for one of my components (MOTU MIDI Interface, USB connection), I say yes, and a few seconds later the system halts again with blue screen (NO_MORE_IRP_STACK_LOCATIONS). What shall I do?? A full re-installation of Win XP Pro SP2, is fine by me. But I REALLY NEED to take backup of the e-mails in the inbox folder and sent items folder in Outlook. All my important projects are already backed up onto DVDR's (after major HD breakdown), and all the other files of great importance are located on different drives. So I'll basically only loose programs installed onto the XP partition, but that doesn't matter, since I have them on different drives. But the e-mails, that's not good.

I hope somebody here can help me out here.
As soon as possible.

Warmest regards,
Tor Erik Arntzen (FutureGraphics)


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Question by:FutureGraphics
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12 Comments
 
LVL 16

Expert Comment

by:GUEEN
ID: 13435743
You can rest assured that the bluescreen is driver-related: http://www.osronline.com/article.cfm?id=337

Have you disconnected *all hardware* aside from keyboard, mouse, and monitor? Do not have any scanners, cams, printers attached while you are trying to do the repair?  
0
 

Author Comment

by:FutureGraphics
ID: 13435781
Hi shekerra.

I haven't disconnected all hardware aside from the primarily hardware devices (keyboard, mouse and monitor).
But I'll get downstairs and try this right away. I really hope that this will help.

Thank you so far mate. =)

Regards,
Tor Erik
0
 

Author Comment

by:FutureGraphics
ID: 13435874
I was just downstairs. I disconnected alle devices, except for the keyboard, mouse and LCD.
I fired up my computer again, and within a minute or so, the installation continued (that is started on : Installing Windows; 39 minutes left). I worked, and when "Installing devices" progress indicator showed up, I crossed my fingers. It worked itself down to 34 minutes and then the blue screen showed up again (with the same error message), but this time I wasn't questioned about installation of the MIDI Interface. But the blue screen showed up.

Here's the complete STOP code (blue screen) :

Technical Information :
*** STOP : 0x00000035 (0x8A642C70, 0x00000000, 0x00000000, 0x00000000)

I really don't know what to do here.
This is not good..

Warmest regards,
Tor Erik

0
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LVL 16

Accepted Solution

by:
GUEEN earned 2000 total points
ID: 13435937
See here: http://msdn.microsoft.com/library/default.asp?url=/library/en-us/w2kmsgs/1168.asp
*** STOP : 0x00000035  is still the same driver error -
Your RAM could also be bad - how much RAM do you have? Got some to trade out for testing?  
0
 
LVL 16

Expert Comment

by:GUEEN
ID: 13435950
OOPS - list your computer specs too please - tired tonight - going to bed now!
0
 

Author Comment

by:FutureGraphics
ID: 13436148
Hi again shekerra.

Here's my system specs :

CASE >
- Thermaltake SHARK VA7000BWA Full Tower Black Aluminium ATX (wo. PSU)

PSU >
- Aspire ATX-AS500W 3 FAN Aluminium Black 520W ATX

FAN SPEED CONTROLLER >
- Cooler Master Aerogate 3 Black

MOBO >
- Abit AV8 3rd eye uGuru

CPU >
- AMD 64 3500+ (w. stock fan)

MEM >
- Kingston ValueR 2GB (4*512)

HD > 
- Western Digital 80GB (7200RPM, 8MB cache)
- Western Digital Caviar 120GB (7200RPM, 8MB cache)      
- Western Digital Caviar 200GB (7200RPM, 8MB cache)
- Maxtor DiamondMax 10 200 GB (7200RPM, 8MB cache)

SC >
- BFG Tech GeForce 6800 Ultra 256MB DDR3, OC 8x AGP

CDROM & CDRW/DVDRW >
- Plextor PX-712SA +RW/R -RW/R
- Plextor PX-116A
- Asus CDRW 52x external (USB 2.0)

SND Card >
- Creamware Pulsar 2

MONITOR >
- ViewSonic VP201B LCD

KEYBOARD >
- Logitech Cordless Desktop LX 300

MOUSE >
- Logitech MX1000 Cordless Laser Mouse

OS Platform >
- Windows XP Professional w. SP2

That would be my setup.
I didn't include all my external gear (music production related).

Sleep well Shekerra! =)
Thanks for all the help so far mate.
Please anyone, if you have something to add, any input.
I'd be very happy to hear it. I just hope that I can get through this issue,
without having to loose information stored in my e-mail client.

Warmest regards,
Tor Erik












 





0
 

Author Comment

by:FutureGraphics
ID: 13446329
Hi again..

I just reformattet my system and re-installed Win XP.
Tons of important e-mails and addresses lost forever! That sucks!
But, I will have to be much more carefull from now on.

Thanks for the effort shekerra! =)

Warmest regards,
Tor Erik

0
 
LVL 16

Expert Comment

by:GUEEN
ID: 13451468
Gad I went outta town last night! Sorry that you had to reformat etc... Don't forget to posti n community support and have them refund your points to this question.

Take care!
0
 

Author Comment

by:FutureGraphics
ID: 13452108
It's okay shekerra. I needed the reformat anyways. I lost a few e-mails (recent), but I found a backup of Outlook's
e-mail profiles and mails from the end of December. So I got most of the addresses back. =)
I had multiple viruses, worms and spyware on my XP drive. (not good) as well as on my other drives.
I should scan my system more than once every second year. =D

But thank you so much shekerra. Thank you for your time and effort.
Is it okay for me to give you the points? Since you took the time and tried to help me out.?

Warmest regards,
Tor Erik (FutureGraphics)
0
 
LVL 16

Expert Comment

by:GUEEN
ID: 13452165
LOL if you would like!

Thanx and best wishes that you keep your computer virus scanner up to date!!!
0
 

Author Comment

by:FutureGraphics
ID: 13452608
Thank you for your time and effort shekerra! =)

Here's the points! =)))
Take care!

Warmest regards,
Tor Erik

0
 
LVL 16

Expert Comment

by:GUEEN
ID: 13453677
Thanx FutureGraphics!!!
0

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