Want to protect your cyber security and still get fast solutions? Ask a secure question today.Go Premium

x
  • Status: Solved
  • Priority: Medium
  • Security: Public
  • Views: 679
  • Last Modified:

Symantec Website Is Not Accessible

I am using Windows XP Professional and facing a problem that when i write the web address of www.symantec.com the page does not display the home page of symantec and display an error message (THE PAGE CAN NOT BE DISPLAYED) BUT if i try to access the same page by IP Address the page is accessible but the links on the same page display the same error.

what is the solution plz help
0
kaliabutt
Asked:
kaliabutt
1 Solution
 
LucFCommented:
Hi kaliabutt,

Open up your hosts file in notepad:
C:\WINDOWS\system32\drivers\etc\hosts

You'll most likely most likely find a line that looks something like:
127.0.0.1 www.symantec.com
If so, remove this line (you can remove all except for 127.0.0.1 Localhost)

Afterwards, save the file.
Right-click it and choose properties, set it to read-only.

Now try again.

Greetings,

LucF
0
 
kneHCommented:
LucF is right.
0
 
SoyYopCommented:
You probably got infected by a worm or virus that done that.

Other choice is to have a browser addon (malware) that is redirecting you someware else. If so, try on safe mode with networking and upsate the antivirus. Also run adaware (www.lavasoftusa.com)

Luck,
0
Managing Security Policy in a Changing Environment

The enterprise network environment is evolving rapidly as companies extend their physical data centers to embrace cloud computing and software-defined networking. This new reality means that the challenge of managing the security policy is much more dynamic and complex.

 
benxfrCommented:
if you can't find the hosts file there, search your computer for the filename:
hosts.    (hosts(dot) with nothing after it)

the only line you should have in hosts is:

localhost
0
 
kneHCommented:
Glad you solved it then.

Now keep in mind virii place entries there. So you prolly have/had one.
To prevent it from happening.
Make the hosts file 'read only'
update your virusdefs daily.

If withing your budget.... give kaspersky a try... waay better AV
0
 
LucFCommented:
Glad to help :)

LucF
0

Featured Post

Get your problem seen by more experts

Be seen. Boost your question’s priority for more expert views and faster solutions

Tackle projects and never again get stuck behind a technical roadblock.
Join Now