Unable to show reminders in Outlook 2003 running on terminal server

Posted on 2005-03-02
Medium Priority
Last Modified: 2012-08-14
I have a user running Outlook 2003 on our Windows 2003 terminal server.  When she starts Outlook, she recieves a message that says "Cannot Start the Reminder Service.  Unable to show reminders."  Everything else in Outlook seems to function normally.  Any idea what might cause this and how to fix it? I have searched EE and have only found one person with a similar issue, but that question was abandoned.

Thanks in advance!
Question by:heritagepress
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Accepted Solution

kaur_dilpreet earned 2000 total points
ID: 13453376
Hi heritagepress,
> Cannot Start the Reminder Service.  Unable to show reminders.
Have you seen this? http://support.microsoft.com/?kbid=830265
Also, you can try this. Go to Start->Run and type OUTLOOK.EXE /CLEANREMINDERS

Let me know if it works for you! ;o)

Author Comment

ID: 13477670
I have tried the /CLEANREMINDERS switch, but to no avail.  I will attempt to recreate the profile a little later this week on a slow day for the user.  Just didn't want you to think I'd forgotten your suggestions! :)

Author Comment

ID: 13496242
When attempting to recreate the user's profile, I realized that her e-mail was being delivered to a set of "personal folders" rather than to her mailbox.  Normally this is not a problem, but apparently something had gone awry.  Once I changed the delivery point and copied everything from her PST file to her mailbox, the errror disappeared.

Thanks for pointing me in the right direction!

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