I have a system running windows 2000 with a new DVD/CDRW combo drive. Roxio comes bundled with the drive and the organization has no money to spend on extra burning software.
It is Roxio 5.3.4 and when you launch Roxio it loads and coughs a "failed to load something api" error and then finished loading. After loading files for a project and clicking on "burn" a "Roxio cannot find a writable drive" error shows.
I tried uninstalling Roxio and reinstalling - same api error. Tired uninstalling and re installing from CD instead of our network share - Nope - same api error.
It looks like there is a registry entry that won't clear up with a reinstall and keeps getting used. That's my guess. The drive has been tested in another system with same Roxio version and works fine.