I am using Office XP pro on my laptop. Outlook XP is configured to access an exchange server 5.5 via a WAN link. Several times an hour it will appear that Outlook will freeze while accessing e-mail (with or without attachments). Moving from one exchange folder is another exchange folder may take up 50 seconds. Often times Outlook will display a pop=up that there is a delay sending/receiving e-mail.
The WAN is Private Network (PRN) provided by QWest. My site's VPN connection into the prn is rated at 512, while the Exchange server's site VPN into the prn is T1 (1.5 mb). Pinging the exchange server, while Outlook is frozen, shows a response time of less then 100 ms.
While outlook is frozen, I use a terminal server to check the connection. Outlook 2000 is loaded on the terminal server. It does not have a problem accessing e-mail or exchange folders. This indicates to me that the Outlook XP on my laptop maybe the source of the problem.
I would appreciate any tips on improving Outlook XP’s performance.