Exchange 2003, Business Contact Manager, pst files and Outlook

Posted on 2005-03-03
Medium Priority
Last Modified: 2013-12-03
Greetings All,

After a newly installed SBS 2003 Premium server installation, I am importing a very large (725 Mb) pst file into Outlook 2003 on a workstation. It seemed the only way that I could get the information that I needed into Outlook.

I plan on deleting many of the folders after the install as I have them in another format backed up for if and when I need them.

I am guessing that there will be a certain amount of time needed for this file to "populate" in Exchange.

Based on anyone's experience, how long should I wait for Outlook and Exchange to become synchronized before beginning the process of deleting folders?

Is there a way to force this, is it done in "real time" or on some schedule?

Thank you!

Ralph Moore
Eagle Computers
Question by:techtalk
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LVL 104

Expert Comment

ID: 13458165
Was Outlook opened "live" or in cached mode?
If I was doing an import of that size then I would open it live so that Outlook is connecting directly to the Exchange server. This will mean that the email is pushed straight in to the mailbox, instead of synchronising via offline folders.

How long it will take will depend on many factors, including speed of the machine doing the import, connection speed, load on the server etc.
Shouldn't take more than 30 minutes to an hour. Outlook will report in the lower right corner that "All folders are up to date".


Author Comment

ID: 13458259
Hi Simon,

I don't know how to tell the difference. I would guess it would be in live mode if that is the default.

I awoke this morning to messages informing me that the mailbox had been closed due to overstepping my storage limits. I have changed the defaults in Exchange and I have begun deleting some of the folders that I do not need immediate access to.

Now I am wondering why I am seeing duplicate folders in Outlook.

Some folders, like Inbox, Outbox, Junk Email, etc. appear under "Mailbox - Ralph Moore" and also under "Personal Folders".
LVL 104

Accepted Solution

Sembee earned 800 total points
ID: 13458697
If it is Outlook 2003 then cached mode is default - not live. Microsoft want you to use cached mode as some of the new features in Outlook rely on it.

You can check through the accounts setup in Outlook. Cached mode is enabled under your username.

"Mailbox - Ralph Moore" and "Personal Folders" are two separate things. Therefore you will see two sets of folders.
If you have just opened the personal folders in Outlook using, Open, Personal Folders then it will not synchronise the content. You have to either copy the content across by hand or use the import wizard.


Author Comment

ID: 13459291
Hi Simon,

Obviously I have a lot of reading and learning to do. I can't seem to find that setting yet.

I just figured out that I needed to turn off "Allow delivery of non-deliverable reports" in Exchange. Now to figure out how to get rid of the messages in the queue.

Thanks for all of your help.

Ralph Moore
Eagle Computers

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