You are my last resort! I have exhausted all other suggestions in trying to "unfreeze" the ink-cartridge carriage on my HP 5650. I have talked with HP extensively and they were not able to help me. I've searched the web, and came up with some iteresting ideas, but none worked.
The carriage is about where it should be parked, on the right side. But when the printer is turned on or reset, the carriage wants to move but won't (or can't). I've pressed, poked and proded it but have not been able to free it.
First, any general suggestions?
Then, how would I get the side and cover off to really get into this printer's innards?
Next, what might I look for that could cause this jam?
Any thoughts will be appreciated!
I will award the 500 points and a grade of 'A' to the suggestion that works, or split the points if no one suggestion works, but several together do.