Email Form from Acrobat

Posted on 2005-03-03
Medium Priority
Last Modified: 2008-01-09
Hi, I have a form i did in acrobat full version 6.0 professional. It is a basic form with text fields and a few radio buttons. At the end there is a submit button, with an action of submit a form...that has , mailto: jerry@mydomain.com in the url field, and the radio button for PDF The complete document is check . It works fine emailing from my computer w/ the full version of acrobat but when i try it on a computer with reader 7.0 it says that the operation is not permitted. Help , how can i make it so someone with acrobat reader can email the form data.
Question by:jerrycsakanyjr
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LVL 44

Accepted Solution

Karl Heinz Kremer earned 2000 total points
ID: 13452658
Reader can only submit AcroForms to a URL. This is a documented limitation of Reader. Also, Reader does not allow the submission of the complete PDF document. You can only submit the forms data in form of either FDF/XFDF or HTML forms submission.

You could setup a web server to receive the forms data, and then relay this information in form of an email to you.

BTW: Emailing forms data might not be a good idea in the first place - that is if you don't have control over the environment your clients are using. You cannot assume that everybody has a working email setup. A lot of people are actually not using a local mail setup at all, they are using web mailers (GMail, Yahoo, Hotmail, ...), and in this case you would not be able to mail any information.

You could recreate your form with Acrobat 7's Designer, this does allow email submissions even from Reader.

Another (much more expensive) alternative is to use a service like FormRouter (http://www.formrouter.com).

You could also use some of the free services that provide FormMail support on the Internet.


Author Comment

ID: 13452709
Get this, i tried it on another computer that had acrobat reader 6 and it worked fine...very strange. Are you sure its not a security issue some place, the form is posted on http://boundlessbeauty.net/WELLSAPP_RUSS.pdf . Check it out.
LVL 44

Expert Comment

by:Karl Heinz Kremer
ID: 13455155
I'm sorry, you are right: Reader 6 (and 7) does support email, it's just the submission of the complete PDF file that does not work with Reader.
Here is a quote from the Acrobat Help system:

"Note: If the users that fill in teh PDF form are using Adobe Reader, you must choose either FDF or XFDF for the Export Format option."

If your users submit an FDF file, you can then with the full version of Acrobat create a filled in form by merging the two. If you want to automate this, you can use a tool like pdftk (http://www.accesspdf.com/pdftk/) which can take a PDF file and a FDF file as argument, and write out the filled in form. You can even flatten the forms data so that it can no longer be changed.

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