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Unable to Ping - Speedtouch 530


I am trying to set up comunications between 2 sites in our business. I am able to ping one site (which has a dial up connection) but am unable to ping the other (which is an ADSL connection). The Modem at the ADSL end is a Speedtouch 530 and i have been told that there might be a setting in the configuration that i will need to change to be able to ping........ im not to sure if this is true but would like to follow it up. Has anyone else had a similar problem with this?

The modem at the ADSL end is plugged into a switch and shared through the network.
I have tried pinging from several different sites and was unable to ping the ADSL site from them either.

Is there anything im overlooking that i should be checking as to find out why the two sites cant comunicate?
1 Solution
Typically this is a router configuration setting. Open the home page of the router, from the LAN side, default addr is Look for a WAN setting enablibg or disabling the ping response.
gavinandrewmcmillanAuthor Commented:
I have checked and wasnt able to find a setting like this.
does the adsl modem /router work normally?
You can test it by hooking it to another system
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