Error 4004 & 4015 on DNS & AD (Win2003)

Posted on 2005-03-03
Medium Priority
Last Modified: 2008-02-07
I have a problem with several machines logging on to the network. Server points towards an DNS & AD problem.

Error 4004 came first...
The DNS server was unable to complete directory service enumeration of zone 2.168.192.in-addr.arpa.  This DNS server is configured to use information obtained from Active Directory for this zone and is unable to load the zone without it.  Check that the Active Directory is functioning properly and repeat enumeration of the zone.

Then Error 4015 can soon afterward
The DNS server has encountered a critical error from the Active Directory. Check that the Active Directory is functioning properly. The extended error debug information (which may be empty) is "". The event data contains the error.

Any ideas on how to sort this out?
Many thanks
Question by:nickandbex
LVL 15

Expert Comment

by:Joseph Hornsey
ID: 13456566
A couple of thoughts:

1.  This error sometimes occurs in a single-server environment for AD-integrated zones when the server boots.  DNS has to be running before AD because AD is dependent upon DNS.  However, DNS is needing the zone and AD isn't ready to respond to queries yet.  According to Microsoft, the error can be ignored, and converting the zone to Standard Primary is a workaround.
2.  This error can also occur if your reverse-lookup zone isn't configured correctly.
3.  You may be missing SRV records.  Make sure that the zone accepts dynamic updates and then go to a command prompt and run 'ipconfig /registerdns'.  Then stop and restart your Netlogon service.
4.  I've also seen this happen where the zone actually disappears if you reboot the server.  If that's the case, I'd recommend dropping the $250 on a call to Microsoft.

Hope this helps in some way.

LVL 15

Expert Comment

by:Naser Gabaj
ID: 13459577
Sorrey i forget this as well:


I've searched through Tchnet of Microsoft it has a great Events and error center.

I hope it help u


Expert Comment

ID: 13460335
Do you have the support tools installed on the server?  If not, you can install them from the server cd or download and install them from here http://www.petri.co.il/download_windows_2003_support_tools.htm.

After installing, go to start/programs/windows support tools/command prompt.  Then run this...

dnscmd /config /enableednsprobes 0

This will turn off the edns which is something new to windows 2003 dns.  I guarantee this is the first thing MS will have you do if you call.

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