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.rpt temp files not being released

Crystal Reports .rpt temp files not being released by IIS on Windows 2003, causing w3wp.exe process to consume more and more memory until it starts to send HTTP 500 errors to all clients.

NOTES
1) The .rpt temp files are being released fine on Windows 2000 and Windows XP boxes.  
2) The problem is exhibited by all reports
3) Using the freebie Crystal Reports for Visual Studio .NET 2003

Anyone having similar problems?  Anyone got a solution?  Thanks.
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trashy66
Asked:
trashy66
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1 Solution
 
mlmccCommented:
Since it is only on the Win 2003, is there a permissions problem with the directory?  Users don't have delete permission?

mlmcc
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trashy66Author Commented:
Thanks, but directory permissions are fine.  

BTW, I thought that it might be something to do with the recent security update from Microsoft which mentioned Crystal, but I have now ruled this out.  The same problem is occuring on an unpatched Windows 2003 machine.

Should Crystal be cleaning up (deleting files from temp folder, releasing memory, etc) as it goes along?

Any suggestions welcome.

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mlmccCommented:
I have found this is a problem with Crystal in many versions.  

Are you calling the reports from an application?

Are you releasing them when you close the window?
  In VB6 we do that by
      Set crReport = Nothing
      Set crViewer = Nothing

mlmcc
     
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trashy66Author Commented:
Clean up appears fine (it works fine on Win2000 and WinXP).  I think that it's something Win2003/Crystal related.

Anyone running Crystal on Windows 2003 OK?  Have you checked recently?!
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mlmccCommented:
Here are couple of articles.  Installing the latest hotfix may help

Win 2003 Support
http://support.businessobjects.com/library/kbase/articles/c2013125.asp

Hot fix
http://support.businessobjects.com/communityCS/FilesAndUpdates/crnet11win_en.zip.asp

mlmcc
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trashy66Author Commented:
Thanks for the links - i will try the hot fix tomorrow.

I assume from the lack of response (apart from mlmcc) that everyone else is having no cleanu p problems with Crystal on Windows 2003?!
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mlmccCommented:
That or no else with Crystal knowledge is online today.  So of us (obviously not me) have a life outside EE.  

;>)
mlmcc
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trashy66Author Commented:
Decided to give up on Crystal - never liked it anyway!

Thank for your help mlmcc - you get the credits.
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mlmccCommented:
Glad i could help

mlmcc
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