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c1041724 can't mount store due to badmail folder filling up drive

Posted on 2005-03-04
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Last Modified: 2012-06-27
LOL, ok. My badmail folder filled up my exchange data/log drive, over 5 gb (I know, bad idea having both on the same drive, not my doing). To correct this problem do i just need to use Microsofts tool to empty that folder and then restart the server?

http://www.microsoft.com/downloads/details.aspx?familyid=782aaf0f-6239-40ad-adda-97863d852ff7&displaylang=en

This server is in bad shape and all my backups have been failing so I have no backup. I will Ghost the box before I do anything so I atleast have that. According to Veritas my mailbox store has some corruption but that has nothing to do with my current issue. All ideas and suggestions are greatly welcomed. Easy 500 for you gurus ;)
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Question by:jcd1214
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Exchange_Admin earned 2000 total points
ID: 13464668
First thing is to clear out the badmail folder.
Rename this folder then delete it. Then create a new badmail folder.
Microsoft has a script that you can schedule to run as often as you like that will clean out the badmail folder. I have this running on 2 of my customers servers without any problems. They are configured so that the script runs nightly.
Here is the link for the script:
How to automatically delete messages from the Badmail folder in Exchange Server 2003 and in Exchange 2000 Server
http://support.microsoft.com/default.aspx?scid=kb;en-us;867642

Then check to see what state your databases are in. If they are consistent, then you should be able to start the services.
If they are in a dirty shutdown state, then you will need to run ESEUTIL /P against the databases.
WARNING:
Running ESEUTIL /P may result in loss of data.

If you run ESEUTIL /P against the database(s) then you must also run ISINTEG -FIX against them.

Hope this helps.
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Author Comment

by:jcd1214
ID: 13464790
What is really strange is that I had 12kb on the Exchange data drive and now I have 1.5GB and the drives are churning big time. It seems to drop to about 1gb and keeps on churning. Maybe I should not have rebooted the server but I did this to ghost an image of it so i would have some kind of backup. I will try renaming the file and deleting it per your suggestion. No maintanece has ever been done on this server in over 3 years. No defrag of any kind. What a mess. I think I am in for a long weekend. Anyone ever tried goexchange.com?

I may be really "up the creek" here. The 2 IT guys before me walked out and quit leaving no documentation behind. During my first week a drive on another Exchange box died and the owner looked at me funny. And now this. Not my fault he had bad IT people prior to me but yet I may get blammed for all this. What sucks even more is that I can make a big difference here as I am very proactive and good at what i do. "fingers crossed"!!! sniff sniff
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Author Comment

by:jcd1214
ID: 13464840
Would you recommmend doing exmerge as a precaution?
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Expert Comment

by:joein610
ID: 13464908
jcd,

I possible Solution to your problem. If you out source your Spam Filtering Service instead of doing it with an appliance.
There a Filtering Services that will bounce ALL unknown users from there servers and only let through good mail. From here you can lock down your firewall to only allow mail from this trusted source. This means no more BAD MAIL!.
The problem is Exchane doesnt by default bounce the mail it just goes into bad mail.If you set exchange to bounce mail you might be talking about another problem.

A few weeks ago I did a mail analysis of a domain with 30 users and let me tell you the guys was getting 50,000 messages a DAY!  (see the traffic below) The top 5-6 left the company years ago and None of the other email address were ever valid on the domain!!!

Check it out.. The cost of these service is about 2.00/email account/month.. But WORTH it!!

Joein610

-------------------------------------------------------------------------------------------------------------

Inbound Traffic by Recipient - From 02-14-2005 to 02-14-2005 (1 day)
ericf@domain.com  176
lisaf@domain.com  121
jeffh@domain.com  112
bruce@domain.com  109
donnag@domain.com  104
helenf@domain.com  88
blankenship@domain.com  82
blackwell@domain.com  80
briggs@domain.com  80
brennan@domain.com  80
toms@domain.com  76
bailey@domain.com  75
boyce@domain.com  75
brock@domain.com  75
howe@domain.com  74
downs@domain.com  74
berg@domain.com  73
conley@domain.com  73
jefferson@domain.com  73
dominguez@domain.com  73
Remaining 1264 records  48,965  338,889,209
Grand Total  50,738  348,550,882
0
 

Author Comment

by:jcd1214
ID: 13465215
4 + hours of trying to delete the old bad mail folder. I had to restart the PC in safe mode as it became unresponsive and now I am trying to delete the folder this way. Good news is that drive M came back up and it appeared that Exchange started to run again. Bad news is i need sleep and it aint gonna happen until this is done. Gonna insist on 3 new servers to replace this one. One a dedicated DC, one to exchange, and one for file sharing. This is nuts. If they don't agree, I m gonna shoot myself :(
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LVL 27

Expert Comment

by:Exchange_Admin
ID: 13466678
Seriously, look into the script that I posted that will keep the badmail folder clean.

As for GoExchange, I have never used it and I will never use it.
Never take it lightly when utilities are run against a server.
Basically all GoExchange does is automate the defrag and ISINTEG utilities.

Personally I want to be 100% involved if these need to be run.

In my opinion, that and a dollar will not buy you a cup of coffee, GoExchange is for lazy administrators.
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Author Comment

by:jcd1214
ID: 13471844
CC, thanks for your info. Script works great!
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