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Exchange 2000 Resource Problem

Posted on 2005-03-06
Medium Priority
Last Modified: 2012-08-14
Hi there,

I have one Exchange Server 2000 installation which was displaying displaying the following error when I tried to schedule 2 new accounts as resources:

No Free/Busy information could be retrieved

This error occured specifically with 2 new user accounts that I have created, I didn't get the problem with any accounts that were already in the Directory!

I have applied the fixes shown in the following article:


Now I no longer get the error message but I can not actually book the time, it simply won't allow me to.

It is also worth noting that in the Exchange organisation there is 1 mail server which no longer exists. This will be removed at some point.

Has anybody ever come across this before? If not are there any suggestions on further reading to resolve this problem?

Question by:The_Lighthouse
1 Comment

Accepted Solution

_ruudsje_ earned 1000 total points
ID: 13474764
Maybe this will help you a bit:

MLHuk said once:
It sounds like your user isn't connecting to the correct Public Folder for the new site.  You don't say what version of Exchange and Outlook you are running, but take a look at this article for some info on how the mailbox can hold the connection to the old site for free/busy.


You might wanna try running outlook with the /cleanfreebusy switch ... if this doesn't work it could be the legacydn on the account ...

This article is for 2003 but a lot of it is relevant for E2K

Managing Free+Busy Information

If you really feel interested you can read this article on the Free+Busy Map ... useless information but nice if you have time ...

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