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Unable to install Microsoft critical updates

Posted on 2005-03-07
Medium Priority
Last Modified: 2008-02-01

Strange problem.
Can download and install critical updates using microsoft download. If however I use windows update. All files are downloaded, but will not install. Receive error message access denied you may not have permisson do carry out command. (error )x8007005). I am however logged on as the administrator.
Question by:davidatgemini
LVL 12

Accepted Solution

valicon earned 375 total points
ID: 13478009
That is very strange. Have you checked the server for spyware / viruses? 0x8007005 is an access denied error. Check and ensure that you have the correct perms on the administrator account.

Author Comment

ID: 13514571
I have resolved thias locally. If automatic updates are turned on you cannot download updates from the updates page of microsoft. Turn off automatice updates and they download fine. This only seems to have happended since SP2.

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