554 Mail from username@domain.com rejected for policy reasons

Posted on 2005-03-07
Medium Priority
Last Modified: 2013-12-18

When I try to send an email from Microsoft Outlook to my lotus domino domain, the mail is rejected and I recieve the following message:

ndeliverable to username@dominoserver.com

Server response to MAIL FROM:
554 Mail from user@mydomain.com rejected for policy reasons.

I can send e-mail from the notes client.  If I try telnet hostname 25 and type mail from:<test@domain.com> it displays me the same message.

Any idea how I can solve this?

Thanks, Nauman.
Question by:nauman_ahmed
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LVL 14

Assisted Solution

p_partha earned 600 total points
ID: 13483090
In the router SMTP inbound controls tab, set the "verify connecting hostmane in dns " section to disabled

LVL 25

Author Comment

ID: 13483437
Thanks for the reply partha.

This setting is already disabled in the config. document.  Any other idea of why this is happening?

Thanks, nauman.
LVL 15

Assisted Solution

Bozzie4 earned 600 total points
ID: 13483919
You must have an SMTP Internet Site document to indicate the open port.

And you must check to see if you have configured the smtp domains correctly : you should have a Global Domain document for your smtp domain (indicating for which internet domains your server accepts mail).  


LVL 46

Accepted Solution

Sjef Bosman earned 800 total points
ID: 13484907
Open the Configuration document for your server in the Name & Address Book, Router/SMTP, Restrictions and Controls, SMTP Inbound Controls. What is filled in regarding the Inbound Relay Controls? Either allow or deny certain domains or hosts, but not the two together. If * are denied to relay messages through the Domino server, you'd have to allow only yourdomain.com

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