• Status: Solved
  • Priority: Medium
  • Security: Public
  • Views: 3030
  • Last Modified:

554 Mail from username@domain.com rejected for policy reasons


When I try to send an email from Microsoft Outlook to my lotus domino domain, the mail is rejected and I recieve the following message:

ndeliverable to username@dominoserver.com

Server response to MAIL FROM:
554 Mail from user@mydomain.com rejected for policy reasons.

I can send e-mail from the notes client.  If I try telnet hostname 25 and type mail from:<test@domain.com> it displays me the same message.

Any idea how I can solve this?

Thanks, Nauman.
3 Solutions
In the router SMTP inbound controls tab, set the "verify connecting hostmane in dns " section to disabled

nauman_ahmedAuthor Commented:
Thanks for the reply partha.

This setting is already disabled in the config. document.  Any other idea of why this is happening?

Thanks, nauman.
You must have an SMTP Internet Site document to indicate the open port.

And you must check to see if you have configured the smtp domains correctly : you should have a Global Domain document for your smtp domain (indicating for which internet domains your server accepts mail).  


Sjef BosmanGroupware ConsultantCommented:
Open the Configuration document for your server in the Name & Address Book, Router/SMTP, Restrictions and Controls, SMTP Inbound Controls. What is filled in regarding the Inbound Relay Controls? Either allow or deny certain domains or hosts, but not the two together. If * are denied to relay messages through the Domino server, you'd have to allow only yourdomain.com

Featured Post

Upgrade your Question Security!

Your question, your audience. Choose who sees your identity—and your question—with question security.

Tackle projects and never again get stuck behind a technical roadblock.
Join Now