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02228540675

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windows cannot shutdown

hi there

using win 98 well the problem is when i give the shutdown command my windows just does not shut down the screen goes blank and then i hv 2 switch the power off any takers i hv adequate adware and spyware protection i m using avg anti virus
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dxf224

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SOLUTION
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you can also use a utility :

http://www.winutility.com/qsd/
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MrBillisMe

Actually there is a good chance it is the anti-virus that is hanging the shutdown. Disable the anti-virus before shutting down to see if that the problem.
above......should read..........if that eliminates the problem.
Thank you much.    : )