Applying Service Pack 4

Posted on 2005-03-07
Medium Priority
Last Modified: 2010-04-14
I am working with a Windows 2000 Server that is currently on Service Pack 2. There a couple reasons I would like to move to SP4, but I am having an issue I can't seem to tackle.

The installation of SP4 goes quite well until the very end the status screen says "Updating Registry Keys", then says "Running Processes After Installation". At this point the process bombs out with a very indescript message along the lines of "Installation Failed". No error code, noithing in the Event Viewer.

Any help is appreciated.
Question by:mattk-tcw
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LVL 35

Expert Comment

by:Nirmal Sharma
ID: 13484008
What all services and applications you are running in your system? I think any process running or a malware (could be) running in your system is stopping Update.exe (that comes with Windows Service Pack) from changing or updating anything in the Registry.

Do one thing...

1. Goto Start > Run > type "Msconfig.exe" (without quotes).
2. Switch to Services tab > tick "Hide all Microsoft Services" > and then tick "Disable all" (including antivirus if you are running).
3. Switch to Startup Tab > untick unnecessary programs and disable.
4. Restart and now try to install SP4

Download Msconfig.exe for Windows 2000 from here: -

Let me know.

LVL 35

Expert Comment

by:Nirmal Sharma
ID: 13484016

Uninstall Service Pack 2 first and then Install SP 4

Author Comment

ID: 13484054
Forgot to mention that I did try to install it in Safe Mode, but had the same result.
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LVL 35

Expert Comment

by:Nirmal Sharma
ID: 13484252
Did you follow the steps i gave in my first post?
Is it a domain controller or standalone server?


Author Comment

ID: 13486766
I will try your thoughts and post the results as soon as I can get back over to the site.
LVL 35

Accepted Solution

Nirmal Sharma earned 750 total points
ID: 13493515
Ok :-)


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