asked on

Applying Service Pack 4

I am working with a Windows 2000 Server that is currently on Service Pack 2. There a couple reasons I would like to move to SP4, but I am having an issue I can't seem to tackle.

The installation of SP4 goes quite well until the very end the status screen says "Updating Registry Keys", then says "Running Processes After Installation". At this point the process bombs out with a very indescript message along the lines of "Installation Failed". No error code, noithing in the Event Viewer.

Any help is appreciated.

Nirmal Sharma

What all services and applications you are running in your system? I think any process running or a malware (could be) running in your system is stopping Update.exe (that comes with Windows Service Pack) from changing or updating anything in the Registry.

Do one thing...

1. Goto Start > Run > type "Msconfig.exe" (without quotes).
2. Switch to Services tab > tick "Hide all Microsoft Services" > and then tick "Disable all" (including antivirus if you are running).
3. Switch to Startup Tab > untick unnecessary programs and disable.
4. Restart and now try to install SP4

Download Msconfig.exe for Windows 2000 from here: -
http://www.techadvice.com/win2000/m/msconfig_w2k.htm

Let me know.

Thanks
SystmProg

Nirmal Sharma

Or

Uninstall Service Pack 2 first and then Install SP 4

mattk-tcw

ASKER

Forgot to mention that I did try to install it in Safe Mode, but had the same result.

Nirmal Sharma

Did you follow the steps i gave in my first post?
Is it a domain controller or standalone server?

mattk-tcw

ASKER

I will try your thoughts and post the results as soon as I can get back over to the site.
Thanks!

ASKER CERTIFIED SOLUTION

Nirmal Sharma

membership

Create a free account to see this answer

Signing up is free and takes 30 seconds. No credit card required.

See answer