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Windows 2000 boot stops at Mup.sys

Posted on 2005-03-08
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Last Modified: 2010-04-13
Windows 2000 Advanced Server Startup Failure on MS Virtual Server.

I have a good working server that I was trying to re-create on an ms virtual server(lab environment). I imaged a good working physical W2K server with ghost7 and created and iso with it. loaded iso as a cdrom drive then loaded the image on the virtual hard drive.

Once virtual hard drive image is loaded and virtual server is booting up, the server seems to stops at mup.sys. To clarify further..I'm not sure if it is stopping at mup.sys or not able to load the next file. In looking at bootlog file of orig server, the next file has to do with the DLT driver. Stops in same place if I run in safe mode also. Nothing Netware or anything special on this box, stricly Windows 2000 base image. Last known config won't work either.

I can boot the virtual server with a winpe disk and see all the files on the virtual disk. Also, I don't suspect it has anything to do with USB which is what some other mup.sys articles state. I think the virtual server has a problem with thinking a tape drive is installed like the actual physical server that I created the image from, but I'm not sure how to disable the tape drive it if I can't get into safe mode.

I tried booting with Winpe, loading the reg files and deleting references to the dlt tape drive and drivers, but then I got a bsod.

How can I tell the Virtual Server to load minimal drivers without tape drivers or what can I do so that the tape drivers won't load.
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Question by:webothwin
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Expert Comment

by:Nirmal Sharma
ID: 13493557
Boot to recovery console and type the following command: -

disable mup

This will disable MUP service. MUP is MS's redirector to access resources on other non-windows operating systems and on remote location.

Let me know.

Thanks
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Author Comment

by:webothwin
ID: 13632274
I can't get to the recovery console. Windows hangs at mup.sys when booting in recovery mode also.
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Nirmal Sharma earned 1000 total points
ID: 13634937
>>>I can't get to the recovery console. Windows hangs at mup.sys when booting in recovery mode also.

I think mup.sys driver is not loaded when you use recovery console from cd. Try to load recovery console from cd to hard disk.
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