hp 4500 color laser vertical smears

Posted on 2005-03-08
Medium Priority
Last Modified: 2013-12-15
I have an HP 4500 color laser and am getting vertical smears on every page, top to bottom, same place every time, even when printing a test page.
I looked for jams but saw nothing. I've tried cleaning the image drum & transfer roller assy & no improvement. I did see the gray - black smudges on the image drum in the same places and very carefully cleaned the drum but got no improvement.

There are no error messages.

Consumables Life:
Transfer Kit: 80%
Fuser Kit: 87%
Drum Kit: 26%

Thoughts anyone?

Question by:stevent10993
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Expert Comment

ID: 13501049
I'm glad I was able to help, however would you mind telling me which one of those links was the one that solved your problems so I can know for future reference? Thanks

Author Comment

ID: 13511797
The second one seems to be the one; however, I'm still considering what I'll do as I don't want to spend the $'s only to still need to spend more.

An image drum seems reasonable. A fuser unit is too much.



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