Link to home
Start Free TrialLog in
Avatar of wllmd
wllmd

asked on

COM Port Issue

I have a device called a DataSafe2 which provides an interface to allow storing data from a radio control computer transmitter in a file on a PC.  The device has a serial port, and I plug it into an adapter that plugs into a UBC port.  The adapter is supposed to be on COM 4.  The system has worked in the past.

Currently, the computer cannot find the interface device.  When I look at the COM Ports in Device Manager, only COM1 and LPT1 show up as having anything on them.  

In addition to the DataSafe2 I have a WACOM (not currently plugged in) sketch pad, and a Palm cradle connected via USB.  

How do I get my computer to see the COM4 port so I can use the interface?

Thanks
ASKER CERTIFIED SOLUTION
Avatar of rid
rid
Flag of Sierra Leone image

Link to home
membership
This solution is only available to members.
To access this solution, you must be a member of Experts Exchange.
Start Free Trial
Avatar of eatmeimadanish
eatmeimadanish

the com port on the computer is probably disabled in the bios.  Enable it.  If it has to be on COM 4 (i am not sure why that would be) then add the port using the add remove hardware option in control panel (may need to add com3 as well)
Avatar of rindi
wllmd,

No comment has been added to this question in more than 21 days, so it is now classified as abandoned..
I will leave the following recommendation for this question in the Cleanup topic area:
Accept: rid

Any objections should be posted here in the next 4 days. After that time, the question will be closed.


Rindi
EE Cleanup Volunteer