?
Solved

OWA 2003 - Blank Reminder pops up every 15 minutes.

Posted on 2005-03-09
6
Medium Priority
?
1,191 Views
Last Modified: 2012-06-27
I have a user with this weird problem.  She uses webmail exclusively, and when she logs in she gets a blank reminder window that pops up, with sound and everything, and she clicks dismiss or close and it goes away, then 15 minutes later it pops back up.  there is nothing in the window, no entries in her calendar or tasks.

If I log on as her to a regular outlook client connected to the exchange server, she doesnt get the reminders.  this is only webmail, and to my knowledge only with her.

http://fallert.net/reminder.jpg

thats a screenshot of the reminder.

Any ideas would be appreciated.

Thanks!
0
Comment
Question by:tfallert
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
  • 4
  • 2
6 Comments
 
LVL 104

Accepted Solution

by:
Sembee earned 1500 total points
ID: 13501526
Configure Outlook to use her account as the default, then close Outlook.
Click start, run and type:

OUTLOOK.EXE /Cleanreminders

Press enter.
This will reset the reminders.

Simon.
0
 

Author Comment

by:tfallert
ID: 13506032
Okay she doesnt use Outlook as a client at all, she uses Webmail as her client.

I went to the email server, changed outlook settings to hers, then ran OUTLOOK.EXE /cleanreminders, it opened outlook, but when I went into webmail after that, it still popped up the blank reminder windows in OWA.
0
 
LVL 104

Expert Comment

by:Sembee
ID: 13507764
I fully appreciate that the user doesn't use Outlook. However it is the primary client for Exchange and sometimes you have to use the full client to correct errors.

Was the Outlook client that you used Outlook 2003 in cached mode? If so it may not have replicated the changes back.

Otherwise I cannot think of any cause for this message to come up - especially as it doesn't come up in Outlook.

Simon.
0
Get your Disaster Recovery as a Service basics

Disaster Recovery as a Service is one go-to solution that revolutionizes DR planning. Implementing DRaaS could be an efficient process, easily accessible to non-DR experts. Learn about monitoring, testing, executing failovers and failbacks to ensure a "healthy" DR environment.

 

Author Comment

by:tfallert
ID: 13507824
No, it isnt Outlook 2003, it is outlook 2000, would that be a reason that the / command wasnt doing anything?
0
 

Author Comment

by:tfallert
ID: 13508188
Actually I ran the / command with an outlook 2003 client and it didnt help either
0
 

Author Comment

by:tfallert
ID: 13535872
Increading the points, hopefully someone will come up with an answer
0

Featured Post

Industry Leaders: We Want Your Opinion!

We value your feedback.

Take our survey and automatically be enter to win anyone of the following:
Yeti Cooler, Amazon eGift Card, and Movie eGift Card!

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

This article aims to explain the working of CircularLogArchiver. This tool was designed to solve the buildup of log file in cases where systems do not support circular logging or where circular logging is not enabled
A couple of months ago we ran into an issue that necessitated re-creating our Edge Subscriptions. However, when we attempted to execute the command: New-EdgeSubscription -filename C:\NewEdgeSub_01.xml we received an error indicating that the LDAP se…
In this video we show how to create a Contact in Exchange 2013. We show this process by using the Exchange Admin Center. Log into Exchange Admin Center.: First we need to log into the Exchange Admin Center. Navigate to the Recipients >> Contact ta…
In this video we show how to create an Address List in Exchange 2013. We show this process by using the Exchange Admin Center. Log into Exchange Admin Center.: First we need to log into the Exchange Admin Center. Navigate to the Organization >> Ad…
Suggested Courses

752 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question