Windows 2003 STD ed. automatically restarts, and logs event 1003.
Posted on 2005-03-10
I have a Windows 2003 server on a HP proliant platform. The server has the following softwarea and services installed:
1) Terminal services (30 users)
2) Office XP (for terminal users)
3) Winzip 9
4) Adobe acrobat reader 6.0
5) Trend serverprotect anti virus.
6) Exchange 2003
7) SUS server
9) Active Directory
The server has been running without any problems, as I was using it as a basic file server primarily. During this time I had MS Exchange 2003 installed but have not yet started using it. The server operated well, without any errors until about a week ago.
About a week ago, I installed and licensed terminal server. No errors occured during this phase. I also loaded the latest service pack and installed all cricical updates for the server.
I then installed, activated, and upgraded Office XP for the users. I also Installed Trend antivirus, adobe acrobat and winzip.
Recently the server has started rebooting automatically, (3 times in total so far within the past week).
I did notice, that it happened when I was logged in locally on the server on all three occasions. The server did not yet reboot while I was logged out YET. I was not in front of the actual server each time it rebooted, so I am unable to provide any clue about a blue screen message. The server also takes a while to reboot after I log in, it does not restart upon login (intermittent reboot). When I Log in after the auto-reboot, I get a message "The syetm has recovered from a serious error" and it then offers to send the error to microsoft. It also logs an error in event viewer:
Date: 3/9/2005 Source: System Error
Time: 3:55:52 PM Category: (102)
Type: Error Event ID: 1003
Error code 00000050, parameter1 bc0ae678, parameter2 00000000,
parameter3 bf90716a, parameter4 00000001
The only relevant information that I could find in microsofts' knowledge base is article 820767.
I phoned microsoft to try and confirm if this bug also applies to server 2003 but they can neither confirm nor deny any such thing. I phoned HP to find if there is any known problems between windows 2003 std ed. and HP proliant ml 350, and they reported none. I checked: disk space sufficient, virtual memory suffcient, Available memory and CPU temprature is OK.
HELP OR CONDOLOENSES WILL BE APPRECIATED!