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Printer connected and not working

I have an HP5150 deskjet printer, and even though all the cables seem to be properly connected, I am unable to print.

WillHudson

How are you connecting to the printer? USB, Parallel, over network?

hdhondt

And what do you mean by "unable to print". Do you get an error message on the screen? If so, what does it say? If no error message, do the jobs stay in the queue? What operating system are you running? Please provide more information about the problem.

nobus

did you install the printer driver and software on this system?

compfixer101

WHAT PRINTER IS THIS DELL HP WHAT IS THE PRINTER NAME

Gteko

ASKER

My HP 5150 is connected with a USB connection. When I print, I do not get an error message, but nothing comes out of the printer. The jobs seem to stay just remain in the queue. I have made sure that the driver and software for the computer is installed. My OS is Windows XP.

nobus

look in the printers section if the printer is listed; if not install it.
And, if you plug in the usb connector for the printer, do you get a sound, indicating a device connection?

Gteko

ASKER

The printer is listed in the printer section. However when I plug in the usb connector, I do not get any sound or "response"

ASKER CERTIFIED SOLUTION

nobus

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compfixer101

so is this a all in one where you can copy things on it if so does it need to connect to the computer to do that if so try coping something if it don't work the the cable might be bad or the usb ports