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How do I disable print notification from the Novel Client

Posted on 2005-03-10
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I need more clarification on this answered question below. I tried the first step and no luck. I still get the printer notifications each time. Please explain how I would do these steps. I do not see these settings in my Novel Client Properties.

"If you're doing Queue-based printing, then I think the Notification and Banner properties are set using the Printer object (Notification and Configuration tabs).

If your printing is NDPS-based, then look in the NDPS Printer Object for the Configuration tab to control these things."

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Solution Title: How do I disable print notification .
asked by acics on 03/14/2003 11:30AM PST  
This solution was worth  20 Points and received a grade of A  
 


How do I disable print notification on a client PC and also disable seperator page.
When ever the client print he gets a seprate page with her name and a notification from the server.


 
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 Accepted Answer from PsiCop
Date: 03/14/2003 12:39PM PST
Grade: A
 Accepted Answer  


Well, one place to make sure that stuff is disabled is on the "Default Capture" of the NetWare client. Right-click on the red N icon in the system tray, select Novell Client Properties, select the Default Capture tab, and make sure the Notify and Enable Banner check-boxes are UNchecked.

Next, you need to make sure these things are disabled in the printer definition. If you're doing Queue-based printing, then I think the Notification and Banner properties are set using the Printer object (Notification and Configuration tabs).

If your printing is NDPS-based, then look in the NDPS Printer Object for the Configuration tab to control these things.

 
Comment from PsiCop
Date: 03/14/2003 12:43PM PST
 Comment  


One more thing - if you're still using CAPTURE statements (say, in a login script), then you want to put the "NB" parameter in the CAPTURE statement to disable the banner page. I think the parameter to disable notification is "NONOTIFY" but I could be wrong. Its been a long time since I did CAPTURE statements (basically haven't used them since 1997). "
 
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Question by:bugsbey
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Expert Comment

by:ShineOn
ID: 13509455
In the Novell client properties, the only setting is for default print capture, which usually has tne notify checked (on) by default.  That will only affect future captures done at the workstation.

The queue-based printing and NDPS printing attributes are set on the printer object, not on the client PC,  using one of the administration tools, like NWADMN32, ConsoleOne or iManager.
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by:ShineOn
ID: 13520695
Noodling around, I found this and thought of you:
http://www.novell.com/coolsolutions/tools/1073.html

It's a fix for Win9x client32 where the registry entries weren't getting set and folx were getting banners and notify when it was set to off.

I don't know if it'll help you, but it might be a starting point.
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Author Comment

by:bugsbey
ID: 13525418
Thanks ShineOn!

Most of my workstations are Win XP Pro and Win 200 Pro. Do you think that Reg. entry will work with those OS's?

So besides turning off the notification for everyone via the server there is no way to disable it via the client on an individual basis?

-Chad
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Expert Comment

by:ShineOn
ID: 13525880
That fix is only for the Win9x clients version 3.0 and earlier.

If you are using NDPS, banner and notify should be properties of the PC's printer object in the Windows 2000 Pro Settings>Printers or in the WinXP Printers & Faxes.  There should be a few tabs that say "NDPS <something>" - one of them is "NDPS Printer Settings" and has settings that include banner, and one is even called "NDPS Notification."  If any of those tabs or property settings are disabled, you'd need to add the user to the printer's "operator" list, or re-enable whatever was centrally disabled on the printer's settings in NDPS.

I don't remember if queue-based printers' Windows printer objects have similar properties available, but that's where I'd look.

Globally turning off banner and notify on all printers for a PC?  I don't think so - I'm pretty sure each printer is treated individually that way.
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Author Comment

by:bugsbey
ID: 13663468
ShineOn,
The PC I’m mainly trying to turn that notification off on is a Windows XP Pro machine. It doesn’t have the settings you described. All I have is “Netware Settings”. And “Enable Banner” and “Notify” are both unchecked.  Do you have any other suggestions? It doesn’t make sense that it should be this difficult to turn off that annoying popup printing notifications.

This is a link to a screen shot of the Printer Properties Box.

http://www.gr8creations.com/netware_settings.jpg 

Thanks for all your help! I'll respond quicker this time.

-Chad
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Expert Comment

by:ShineOn
ID: 13664286
What version of NetWare are you running?  How to address this from the server side depends on what version of NetWare you have your print server set up on.

Guessing that it's 4.x or newer, you'd want to use NWADMN32 to check the printer object  - guessing you followed a standard HP queue-based  jetadmin setup, it would probably be called HPLASER_P.  One of the tabs/buttons/property pages for the printer object is "notification" and it would have a for "notify print job owner."  If that's checked, uncheck it.  That won't help on the banner, though.

Also check the settings using JetAdmin to see if something might be set there that's giving you the notification / banners.  There may be a "pjl banner" set at the JetDirect level for instance.

Also, on the PC's printer object, check the "advanced" tab.  There should be a "separator page" button there.  Check that to make sure it's blank.  If a file is selected, then unselect it.

Also, if the user is using postscritp, or if the postscript driver for the printer object was installed rather than the PCL driver, there is the possibility that postscript is doing the notify and banner.  That can actually be sent as part of the print job rather than as a setting, depending on the postscript-enabled software you might be using, and the PPD for the printer.
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Expert Comment

by:ShineOn
ID: 13664306
Oops, I missed the word "checkbox" in the 3rd sentence, between the words "have a" and "for"
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Author Comment

by:bugsbey
ID: 13665215
ShineOn,

We are using Novel Client 4.9 SP1A

Sorry to be a pain but can you please describe how I “use NWADMN32 to check the printer object”. Correct me if I’m wrong but are we only working on the local machine right? Or are you giving me commands to run on the Novel Server itself?

Also how do “check the settings using JetAdmin”. Is this a command to be run on the Novel Server?

Would it help if I posted a screen shot of the Print Job Notification? Can you tell the Source of the Notification by the looks of the Notification?

Thanks,
Chad
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Accepted Solution

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ShineOn earned 2000 total points
ID: 13665328
This is done using the nwadmn32 NetWare Administrator tool on an Admin-level user's PC, to make changes within the NetWare environment.  It doesn't run on the NetWare server (not Novel server!) but on the administrator's PC.  Provided, of course, you are using a version of NetWare that can be administered using the NetWare Administrator.  If this is ancient NetWare, you'd have to use pconsole.  The version of the Novell client doesn't tell me what version of NetWare you're running on the server.  To find that, you would go to the server's console screen, to the screen that has the "colon" prompt, and type "version" (without the quotes) and hit enter.  The version and support pack/patch level should display on the server's screen.

JetAdmin (or, currently, Web Jetadmin) is HP's print server management tool.

It might help to see what the user sees, sure.  Go ahead and post the screenshot.
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Author Comment

by:bugsbey
ID: 13666104
ShineOn,
I changed the printer notification by removing the check from the box but it still appears to notify the user when printing pdf files.

Here's that screen shot.
http://www.gr8creations.com/netware_message_popup.jpg 

Thanks,
Chad
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