server xi installation problem
Posted on 2005-03-10
First let me say I already had crystal reports server installed (version 10) - yesterday I installed crystal reports xi (not the server though) - now today NO ONE can login to the crystal web desktop - they get Microsoft JScript runtime error '0x800A01AD'
Automation server can't create object
just going to the page NEVER even to the login page - HOWEVER
The crystal enterprise Management server still logins fine - so I have ONLY the server management as a means for anyone to see reports and I don't want to do that.
THEREFORE I am trying to run the xi server installation and hoping the new version will fix this??? I have NEVER had this problem we were FINE until this morning.
*I have rebooted the server
*Ensured that the SQLServer is running
*Ensured that I can get in as the admin
*H E L ......................P
I am installing report server xi and at the screen to provide sql authentication mode if I choose windows NT and use my nt administrator account and password (THIS IS on the server and I am the admin) I get :
Cannot get the server roles name - make sure the server is running and the authentication information is correct
I know that I have correct authentication information but can't figure out what server running issue I am facing - Please help!!!