DameWare Utilils problem.

Im trying to connect to my home PC from my work PC, i keep getting error 10060, its very annoying, i understand that my work has a proxy server (since im one of the domain admins i know they have one setup, but i cannot alter anything on it). Is there a way to get round this get dameware to work?

I have opened the ports on my home pc, but im stuck this end because i don't seem to be able to connect.

Can  anyone help?

Please!
PhilMcDougallAsked:
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griesshCommented:
Hi PhilMcDougall,

I don't know the software, but I checked their knowledge base for you. I assume there is a firewall at your company and your utils need access to some ports.You need support from your IT group in that case. Here is the article about the ports needed: http://www.dameware.com/support/kb/article.aspx?ID=201045
Another article that deals with error 10060 is http://www.dameware.com/support/kb/article.aspx?ID=300060, maybe you should give it a try first.

======
Werner
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JohnCarlMorganCommented:
Can you ping your home computer from work?  
If you've got the dameware service installed on your home machine, try :
TELNET x.x.x.x 6129

x.x.x.x obviously being the IP of your home computer.  

Dameware remote control run's over TCP 6129 - but if the service is not already installed on you rhome machine you need to push the service out to your home machine you will need 6129 & 135~140 (& possibly more depending on how you are authenticating to that machine etc).

If your computer at work is not routed to the internet and the proxy server is the only method of internet access then you have no hope of making this work.
(if the server was a socks proxy you could f**k around a bit and maybe get it working, but very unlikely).
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Shane Russell2nd Line Desktop SupportCommented:
You can use a program called http tunnel to allow you to get around there firewall or w/e you want to call it :

http://www.http-tunnel.com/html/solutions/http_tunnel/client.asp

Tutorial on how to set applications up :

http://www.http-tunnel.com/html/support/user_guides.asp

So do something simmiliar with dameware :)

I hope this helps.
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cmegsonCommented:
Have you considered using remote desktop connection?
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Shane Russell2nd Line Desktop SupportCommented:
Possibly even vnc @ www.realvnc.com :) www.tightvnc.com is another one I think :) Anyway I hope they work. Remote desktop connection is a good suggestion made by cmegson above :)
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kneHCommented:
First of all ping it (as mentioned above)
If that's possible you'll have it narrowed down to dameware.
If it isn't pingable it's a networkproblem.


report back plz
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PhilMcDougallAuthor Commented:
It is not pingable from cmd, or telnet because of the proxy.
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kneHCommented:
In that case I suggest getting winvnc (also mentioned above)
that allows you to connect through a webbrowser which your proxy will not block.

Else you'd have to bugger around with your networksettings and that'll be a helluvalot more work.
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Jeroen RosinkSoftware testing consultantCommented:
I might be incorrect. I think the proxy has to know your PC. so if you connect to the proxy the proxy has to connect to your PC.
What I ment with this is that you have to use the proxy IP. The proxy distributes you to your PC based on which PC is connected from the outside (IP address). I doubt they have set up this possibility since this would enable all kinds of people to connect to your PC and therefor the to network of your company.

Conclusion: I doubt this can be done due to security reasons of your company.

regards,

Jeroen

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PhilMcDougallAuthor Commented:
think ill give up to be honest. lol.
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Jeroen RosinkSoftware testing consultantCommented:
I wished you would found a solution Then I would install it at home myself. would save me sometimes 4 hours driving in my car. But at work they also have a proxy installed and due to security reasons it is not possible at least for me to connect to my pc. As they don't want others from outside conenect to the network.
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PhilMcDougallAuthor Commented:
Thats what i don't get, im not connecting my pc to the network, im just looking at my home connection though the internet. Bit of a pain because i cannot use anything from here... think ill find a new job. lol.
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Jeroen RosinkSoftware testing consultantCommented:
A good reason to quit a job and apply for a new one since dameware is not doing what you want it to do. :)))
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kneHCommented:
So try a vnc program which will allow exactly that....
Without switching jobs.
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PhilMcDougallAuthor Commented:
yeh ill try and install the client on my home pc tonight to see if the VNC works from here, obviously it won't install the client from here because that would be too simple! ;o)

Still might switch jobs though! Dameware is annoying the hell out of me!
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Jeroen RosinkSoftware testing consultantCommented:
We tried VNC software also but we didn't got it to work. You have to keep fighting against the reason why a proxy server was installed. Due to security reasons for instance.

Sorry to say this.
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PhilMcDougallAuthor Commented:
oh well, ill give it a go anyway. might just suprise me.
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Shane Russell2nd Line Desktop SupportCommented:
Did you try http tunnel ?
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PhilMcDougallAuthor Commented:
cannot view it from work, banned site.
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Shane Russell2nd Line Desktop SupportCommented:
oh ok, prolly because they know about it lol.
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turn123Commented:
Hi PhilMcDougall :-),
Since we haven't heard from you for a couple of days could you please give us an update on the status of this question?
See:  http://www.experts-exchange.com/help.jsp#hi51 Thank you, turn123's friendly update request script.
Offtopic comments about this script to http://www.experts-exchange.com/Applications/Q_21188389.html please :-).
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