Dell inspiron 8500 Display issues
Posted on 2005-03-11
I have a Dell Inspiron 8500 with the 9600 Radeon Mobile video card. It has WINXP Pro with service pack 1 loaded. Recently after removing my laptop from the docking station i tried to boot up the computer. It gets to the loading winxp logo then after it is done and should display the logon screen the screen goes black. The laptop is still on because my memeory I can enter the user name and password, yes in the dark, and hear it login. However the screen does not turn back on. I have booted it in Safe mode, safe mode with networking, VGA mode and they all work fine. If I put it back in the docking station and use the monitor it works fine too. This tells me that there is something wrong with the driver switching to the resident screen and I tried to reload the driver but it still does not display after the WINXP logo screen. Any ideas short of reloading the display driver and using system restore, which both have been done.