?
Solved

Checking S.M.A.R.T status on a western digital W2000JD in server 2003 causes freeze/hang of system.

Posted on 2005-03-12
6
Medium Priority
?
573 Views
Last Modified: 2016-06-26
The smart status is enabled in bios. Any software, even from WD, that is run to check smart status causes the system to freeze/hang. If smart status is disabled in bios, the software runs fine.

The question is, is this a problem with the OS, the chipset driver on the MB (Gigabyte GA-K8NXP-SLI), the hard drives, or the software (seems all software that checks smart freezes the system, e.g. Sandrasoft utilities, wd software, activeSmart, etc..)
0
Comment
Question by:scorpioncap
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
  • 2
  • 2
6 Comments
 
LVL 16

Expert Comment

by:samccarthy
ID: 13529357
It could be a problem with the drive itself, or the BIOS.  My best guess would be the Bios.  To be sure, move the drive to a different machine and check it there.  A BIOS upgrade for your motherboard may do the trick.
0
 

Author Comment

by:scorpioncap
ID: 13529412
Problem solved - problem with the ide chipset driver. Upgrade solved problem.
0
 
LVL 16

Expert Comment

by:samccarthy
ID: 13529529
Peachie!
0
 

Author Comment

by:scorpioncap
ID: 13529565
how can you accept your own answer on experts-exchange?
0
 

Accepted Solution

by:
PAQ_Man earned 0 total points
ID: 15635779
PAQed with points refunded (300)

PAQ_Man
Community Support Moderator
0
Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Backwards compatibility is an amazing thing that let us keep playing our favorite games, even when we upgrade our consoles. An external hard drive adds storage to compatible gaming rigs in a few easy steps.
This article provides a convenient collection of links to Microsoft provided Security Patches for operating systems that have reached their End of Life support cycle. Included operating systems covered by this article are Windows XP,  Windows Server…
Monitoring a network: how to monitor network services and why? Michael Kulchisky, MCSE, MCSA, MCP, VTSP, VSP, CCSP outlines the philosophy behind service monitoring and why a handshake validation is critical in network monitoring. Software utilized …
In this video you will find out how to export Office 365 mailboxes using the built in eDiscovery tool. Bear in mind that although this method might be useful in some cases, using PST files as Office 365 backup is troublesome in a long run (more on t…
Suggested Courses

770 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question