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realaudio .rm file permissions problem?

Posted on 2005-03-13
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Last Modified: 2010-03-04
I've got a really wierd problem with my hosting, for some reason I keep getting a 403 error whenever I try and download a .rm file

"Forbidden
You don't have permission to access /realmedia/123ughmix.rm on this server."

however I did chmod 777 on all the .rm files and the folder they are in and that didn't work

if I put anything apart from .rm files in the folder I can access it

its really odd

I checked the cpanel and the mime types are there and correct

also I'm on a virtual host

click for example: http://www.undergroundhouse.net/realmedia/123ughmix.rm

anyone got any ideas?
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Question by:deepnfunky
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8 Comments
 
LVL 13

Expert Comment

by:gripe
ID: 13529869
Did you check the permissions on the directory? You should have read/execute for the web server user on it.
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Author Comment

by:deepnfunky
ID: 13529877
yep the directory is chmod 777
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Author Comment

by:deepnfunky
ID: 13531467
I've fixed this now, close the question please moderator

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LVL 2

Expert Comment

by:kryptic0329
ID: 13540007
Mind posting how you fixed it?

To get this closed, you'll need to post in Community Support.
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Author Comment

by:deepnfunky
ID: 13540055
my hosting guys fixed it

"Working over this problem I found that our server administrator has enabled  mod_security loaded in apache for security reasons. Under the configuration files of this mod the remove command "rm" has been disallowed on the server and since your multimedia files were of .rm extension hence server stopped allowing that as well.


I have although disabled it for the time being and if you try to download the files now you'll notice that they download absolutely fine now. I'm escalating this ticket to our Sr. Server Admin who'll check and decide if this rule can stay as disabled or not.


For now the problem you were facing does not exist any more."
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LVL 2

Expert Comment

by:kryptic0329
ID: 13540135
Makes sense, as that way an attacker can't use an overflowing url to do bad commands like rm. Its not like apache really has these problems, but IIS sure does.
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Accepted Solution

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modulo earned 0 total points
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modulo
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