New Version of a Program detects Old version even after complete uninstall.
Posted on 2005-03-14
I am attempting to install a new version of some software (for a 3G data card) on windows XP. I have uninstalled cleanly using "add/remove programs" and also deleted any trace of the the software from the Registry and Hard Drive. However, when I try to put the new version on , I get "Error 1714. The older version of <<application name>> cannot be removed. Contact your technical support group.".
It's becoming very frustrating. Have tried same procedure on two other laptops and it worked fine.
Any suggestions much appreciated.