Installation of IE 6.0 overwrites existing OE mail?

Posted on 2005-03-15
Medium Priority
Last Modified: 2010-04-08
Have a case: User installed TurboTax and in order to run this application, he was asked to install Internet Exproler 6.0. After the installation of IE, his old Outlook Express mail was gone. Does IE overwrites OE files without warning, or is there a chance to find OE old files?
Question by:athanasius296
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
1 Comment
LVL 21

Accepted Solution

traval earned 500 total points
ID: 13558747
The mails wouldn't have been deleted, but the link between OE and the files may have been broken.  There are two different scenarios, 1 in which the user had ie5 or higher prior to upgrading, and one in which he didn't.  It sounds more like the latter, but you'll find out either way.

Scenario 1
1.  click file->search->for files and folders and search the entire drive (including hidden files and folders) for *.dbx files
2.  you should find at least two folders, one (the new one) created after the upgrade, and the other from before the upgrade.  look at the modified dates for the two folders files to determine which one is the old one.  Note it's location
3.  in OE click FILE->IMPORT->MESSAGES->FROM OE6->FROM OE6 INFORMATION STORE->and point to the files you located
4.  complete the wizard to import

Scenario 2 (since winME and all later versions of windows came with 5.5 or higher assuming this is 98 or earlier)
1.  click file->find and search for files *.idx and/or *.mbx, you should find one of each for each "folder" in Outlook Express
2.  create a folder called "mail" somewhere as a child folder, for example c:\outlookexpress\mail
3.  copy all the files you located to this folder (if they aren't already in a "mail" folder)
4.  in OE choose FILE->IMPORT->MESSAGES->from OE4->browse to the "parent" of the "mail" folder, in the example above you would browse to and choose c:\outlookexpress in the wizard.
5.  complete the wizard to import

Featured Post

New feature and membership benefit!

New feature! Upgrade and increase expert visibility of your issues with Priority Questions.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

When you have clients or friends from around the world, it becomes a challenge to arrange a meeting or effectively manage your time. This is where Outlook's capability to show 2 time zones in one calendar comes in handy.
This article describes how to import Lotus Notes Contacts into Outlook 2016, 2013, 2010 and 2007 etc. with a few manual steps. You can easily export and migrate Lotus Notes contacts into Microsoft Outlook without having to use any third party tools.
Many of my clients call in with monstrous Gmail overloading issues with Outlook. A quick tip is to turn off the All Mail and Important folders from synching. Here is a quick video I made to show you how to turn off these and other folders in Gmail s…
A short tutorial showing how to set up an email signature in Outlook on the Web (previously known as OWA). For free email signatures designs, visit https://www.mail-signatures.com/articles/signature-templates/?sts=6651 If you want to manage em…
Suggested Courses

800 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question