Outlook 2002 Install shows 'not available'

I have Office XP installed on a machine but not Outlook.
I bought a PDA with Outlook 2002 supplied as part of the installation package.
When I attempt to install Outlook2002 from the CD the install summary shows Outlook2002 as 'not available' with a red x.
I tried to use my original Office XP disk to install the Outlook version shipped with Office but got the same result.
What should a look for that is stopping this installation?

Who is Participating?
I wear a lot of hats...

"The solutions and answers provided on Experts Exchange have been extremely helpful to me over the last few years. I wear a lot of hats - Developer, Database Administrator, Help Desk, etc., so I know a lot of things but not a lot about one thing. Experts Exchange gives me answers from people who do know a lot about one thing, in a easy to use platform." -Todd S.

are you sure your pda software package includes outlook xp.  That doesn't sound right.  It is more likly that it includes ADD-INs for outlook.  Things to allow syncing and other PDA goodies.  You may want to review the information from the package a little better.

Sorry if this is not the answer that you wanted.  You are getting the red X because you don't have outlook installed, therfore it cannot install the addins
Sorry, reread your question.  When you install from the office disks, do a custom install (or add remove components if you already have office installed) and go to the Outlook dive looking thing.  Pull it down it should have 3 options, run from my computer, run on first use and not installed.  set it to run from my computer.
efedoraAuthor Commented:
Nope.  I checked the Office install disk just to make sure that the Outlook 2002 install was ok.
The PDA does come with a full version of Outlook 2002, not just the add-ins.  I know it works because I installed it on another computer to see if it would work there.  It installed ok.
Ultimate Tool Kit for Technology Solution Provider

Broken down into practical pointers and step-by-step instructions, the IT Service Excellence Tool Kit delivers expert advice for technology solution providers. Get your free copy now.

Do you have administrator rights to this computer?

efedoraAuthor Commented:
Yes, I do.  Win 2k.  Trying to install outlook 2002 as the administrator.
OK, just to make sure we're all on same page:

1.  You choose Office from Add/Remove Programs on Control Panel and choose Change
2.  You choose Add or Remove Features (I think that's the correct verbiage)
3.  You choose the "choose detailed installation options for each application" and hit next
4.  You see a list of the Office programs and Outlook has an X next to it

Does the X have a little arrow pointing down next to it?
If so, what do you see when you click on it?
efedoraAuthor Commented:
Solved the problem myself.  Started un-installing various Microsoft apps to get Outlook to install.
When I removed the Visual Studio 2005 beta, that did the trick.
Don't know why but VS seems to be the problem.
Thanks for the comments.
efedoraAuthor Commented:
This question submitted to the Community support for resolution of the points.
Closed, 500 points refunded.

Community Support Moderator
Experts Exchange

Experts Exchange Solution brought to you by

Your issues matter to us.

Facing a tech roadblock? Get the help and guidance you need from experienced professionals who care. Ask your question anytime, anywhere, with no hassle.

Start your 7-day free trial
It's more than this solution.Get answers and train to solve all your tech problems - anytime, anywhere.Try it for free Edge Out The Competitionfor your dream job with proven skills and certifications.Get started today Stand Outas the employee with proven skills.Start learning today for free Move Your Career Forwardwith certification training in the latest technologies.Start your trial today

From novice to tech pro — start learning today.

Question has a verified solution.

Are you are experiencing a similar issue? Get a personalized answer when you ask a related question.

Have a better answer? Share it in a comment.