Posted on 2005-03-16
Windows 2003 Server print server.
Windows XP Professional clients.
Everything is current with OS updates.
2 weeks ago we replaced a bunch of printers (all of the Toshiba printers were replaced with Cannons. We already had a number of Cannons in our environment). Since then, the print spooler has been blowing up on LOTS of computers.
All of the drivers are up to date.
We have a variety of printers: HP, Canon and Lexmark.
The think I want to understand better is this:
Every 30 mins I see Event ID 20's for all of the printers. Here is an example of one of them: "Printer Driver HP LaserJet 2300 Series PCL 6 for Windows NT x86 Version-3 was added or updated. Files:- UNIDRV.DLL, UNIDRVUI.DLL, HPC23256.GPD, UNIDRV.HLP, HPL2300S.CFG, HP6MAC05.GPD, HPBCFGRE.DLL, HPC23006.GPD, HPC23206.GPD, HPC23206.XML, HPC2320C.INI, HPC23256.XML, HPC2325C.INI, HPCDMC32.DLL, HPCEVT05.DLL, HPCLJX05.HLP, HPCSCH05.DTD, HPCSTR05.DLL, HPCUI05.DLL, HPCXRD05.DLL, HPSMAC05.GPD, PJL.GPD, P6DISP.GPD, PCLXL.GPD, PCLXL.DLL, UNIRES.DLL, STDNAMES.GPD, HPBMIAPI.DLL, HPBOID.EXE, HPBOIDPS.DLL, HPBPRO.EXE, HPBPROPS.DLL, HPPAPTS0.DLL, HPPASNM0.DLL, HPPAPML0.DLL, HPZIPM12.EXE, HPZIPT12.DLL, HPZINW12.EXE, HPZIPR12.DLL, HPZISN12.DLL, HPNRA.EXE, HPBNRAC2.DLL, HPBMINI.DLL, HPCEAC05.HPI, HPBMMON.DLL, HPDOMON.DLL, HPBHEALR.DLL, HPPRN05.DLL."
It is usually somewhere in the middle of this process that the spooler craps out. It does not consistently stop at the same printer or even brand of printer.
Not sure, but it seems like it blows up when someone trys to print in the middle of this update process.
1. What is the solution to my problem.
2. When should the "event 20's" be occurring? Only at logon, when someone prints to a printer and the print driver has changed, etc...?