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Windows 2000 Prof VPN Clients needs to reboot to make additional VPN connections

Posted on 2005-03-17
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Last Modified: 2010-04-14
Here's the deal.

I have a Windows 2000 Professional client that CAN connect to our Windows 2003 Server running rras for VPN.  All other clients connect as well.  However, if this particular 2000 Pro machine connects and then disconnects, the computer needs to reboot before it can connect again.  

If it tries to connect it gets error:
The specified port is not connected. (Error 619) For customized troubleshooting information for this connection, click Help.

I've check a bunch of MS articles that point to the VPN server, but that is not the case since it is working ok on the first connection (not to mention all the other client machines).  

Any ideas what is going on with this particular computer?  Why does it need to reboot and how can I get around this?
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Question by:robrandon
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5 Comments
 
LVL 35

Expert Comment

by:Nirmal Sharma
ID: 13565070
>>>The specified port is not connected. (Error 619)

Generally this happens if the VPN client is not able to reset the disconnect status. The TCP/IP protocol has to take care of it. Try the following suggestions: -

1. Reset TCP/IP protocol (Uninstall it)
2. Delete and then create a new VPN Connection.
3. Also try to uninstall and installing Network Adaptor card.

Let me know.

Thanks
SystmProg
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LVL 16

Author Comment

by:robrandon
ID: 13565191
For 1, do you mean uninstall it from that particular connection, or uninstall it from Windows.  Don't know how to uninstall it from Windows.

Thanks.
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Nirmal Sharma earned 1000 total points
ID: 13565276
>>>For 1, do you mean uninstall it from that particular connection, or uninstall it from Windows.  Don't know how to uninstall it from Windows.

It doesn't matter how many connections you have in your machine...TCP/IP is installed only at one time and for all connections but some parameters are stored in registry which keeps the settings unique among all connections. You can unstall it using the property of LAN connection.

Please see this: -

How to uninstall TCP/IP from Windows 2000: -
http://www.petri.co.il/reinstall_tcp_ip_on_windows_2000.htm

Thanks for your reply.

Let me know.

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LVL 16

Author Comment

by:robrandon
ID: 13816067
This worked.  Thanks!

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LVL 35

Expert Comment

by:Nirmal Sharma
ID: 13823382
Thanks!
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