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Workgroup not accessible

Posted on 2005-03-18
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Last Modified: 2010-03-18
yesterday everything was working fine and today it is not.  I have three XP Pro machines and they can all ping each other, but when I try to access through network places I get the following error:

Workgroup is not accessible.  You may not have the required permissions to access the network.  Contact the administrator for permission.

HELP!!!!!
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Question by:suzanne2003
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10 Comments
 
LVL 40

Expert Comment

by:Fatal_Exception
ID: 13577054
Try accessing them thru the Run Line instead:

Start > Run > \\computername (OK)

and if unsuccessful, then try the IP Address:

Start > Run > \\IPaddresss(OK)

Also, visit my page of P2P troubleshooting:

http://65.24.134.81/KipSolutions/P2PNetworks/TroubleshootingP2P.htm

FE
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LVL 40

Accepted Solution

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Fatal_Exception earned 2000 total points
ID: 13577070
(Specifically look at the comments on that page regarding Computer Browser Service and Netbios over TCP/IP)
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Author Comment

by:suzanne2003
ID: 13577340
I have enabled the NetBios over TCP/IP in the advanced tab of the IP Properties on all workstations.  I have also confirmed that the Computer Browser service was running on all workstations.  I have also gone into the local security policies and have allowed everyone permissions for anonymous users.  Still not working.
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LVL 40

Expert Comment

by:Fatal_Exception
ID: 13578129
Have you tried to access it using the method outlined above?
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LVL 40

Expert Comment

by:Fatal_Exception
ID: 13578141
Ck to make sure your firewalls are turned off also..  If you are using Norton Security, then this is always an issue, and causes this type of problem, even when it is turned off.  BTW, I never recommend this product for my clients..  
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Author Comment

by:suzanne2003
ID: 13579669
yes...I did everything that was outlined in your web page and still no luck.  SP 2 was installed and I uninstalled it to see if that corrected the issue...it did not.  There is no other firewall software installed.
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LVL 40

Expert Comment

by:Fatal_Exception
ID: 13579892
And you have shares setup on the systems...  Then something else is happening here, like perhaps a virus or spyware?  Are your systems clean?

What kind of error did you receive when you tried to access via the Run Line?  Start > Run > \\IPaddresss(OK)
0
 

Author Comment

by:suzanne2003
ID: 13627763
Ok...well went through everything that I knew to do and still it would not work.  In the end I just formatted the system and reinstalled the OS and now everythign works great!  Would have liked to know what happened, but I guess it will have to remain a mystery.  Thanks for all of your help.
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Author Comment

by:suzanne2003
ID: 13627766
Must have been a corruption in the Computer Browser service.
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LVL 40

Expert Comment

by:Fatal_Exception
ID: 13628047
Yea, sometimes it is just easier to reinstall instead of wasting the time, although I think you may be right.

Thanks, and all the best!

FE
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