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Windows Update Server Problem.

Posted on 2005-03-18
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Last Modified: 2010-04-14
Hi Experts,

We have a windows 2000 Server that had Software Update Service (SUS) Running on it, and then now I have installed Windows Update Service (WUS) the migrated the database according to the step-by-step guide from Microsoft.

I have created a new OU, and named it WUSTestOU, and then added few computers there. I created a group policy object for it and enabled the automatic update to occur some time at night, and then specified intranet Microsoft update service location to point the server with the WUS service running in it, then enabled reschedule automatic update scheduled installation.

Anyway those computers inside that OU are not getting the update; even though I have it set up in the WUS server to Use Group Policy or registry Settings.

Can any Expert tell me, what in the heck is going on when this WUS Server?

Thanks a lot guys

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Question by:mjalmassud
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LVL 35

Expert Comment

by:Nirmal Sharma
ID: 13581194
Hi,

First of all, check Windows Update.log at client computer just to make sure it is pointing to WUS server.
Then check you don't have any name resolution problem. Try editing registry manually and edit the value and enter WUS server IP Address instead of name.
Then check WUS log file.

Let me know.

Thanks
SystmProg
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LVL 35

Expert Comment

by:Nirmal Sharma
ID: 13581202
In some cases, AU clients do not show up in WUS Administration console, and thus never rceiver updates from WUS.
There are several reasons why this can happen.

The first thing to establish is the settings that the client is using. To do this, run the following command:

Reg query "HKLM\SOFTWARE\Policies\Microsoft\Windows\WindowsUpdate" /s

Ensure server and port number shown in the output exist and are correct. Typos in these settings can be the cause of your problem.

Next check whether WUS is installed on Default Website. If client policies point to the default web site for updating, check that WUS is also installed in Default Website. If you have installed WUS on a different port run the script %Program Files%\MicrosoftWindowsUpdate\Services\"SetupInstallSelfupdateOnPort80.vbs.

Ref: - http://wus.editme.com/TroubleshootingClientSetup
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Author Comment

by:mjalmassud
ID: 13588277
SystmProg,

Thanks a lot for the comments. I have checked every thing, and I don't seem to find what is the problem with this WUS server.

I am still working on troubleshooting the problem,so if you or any other Expert have an idea please posted as soon as possible because this problem is driving me crazy.

Thanks again
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LVL 35

Expert Comment

by:Nirmal Sharma
ID: 13589965
>>>Anyway those computers inside that OU are not getting the update; even though I have it set up in the WUS server to Use Group Policy or registry Settings.

So does other settings applied successfully if you configure any other setting in the GPO? for example you configure a policy to hide Desktop on users computer...it gets applied?
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LVL 35

Expert Comment

by:Nirmal Sharma
ID: 13589973
and also what is the version of client running....Windows Update Client supports SP3 and above for Windows 2000 and XP1 and above for Windows XP. Also make sure BITS service in client machine is running.

Let me know.

Thanks
0
 
LVL 1

Author Comment

by:mjalmassud
ID: 13591004
all client machines get teh policy as soon as apply it, like when I change the time for the scheduled update, and just run gpupdate /force at the command promt, they get the change right away.

also all those clients use to get the updates from the SUS server, and I have migrated its database to the WUS server. the only thing that I am not sure about is the BITS for the clients. how can I find out what version of BITS they have?

Also in the WUS page I so that it found some computers, but none of them what I am trying to use for testing.

what is going on with this WUS Server?

Thanks
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LVL 35

Accepted Solution

by:
Nirmal Sharma earned 1500 total points
ID: 13591103
So when you run Automatic Update at client machine they are able to update and run it easily. It is just to make sure BITS is running or you can also check it in Services.msc snap-in. Service name is Background Intteligent Service.
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LVL 1

Author Comment

by:mjalmassud
ID: 13612704
SystmProg,

I am not sure what was the problem, but when apply the GPO object at the domain level it worked fine.

Thanks man
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