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Exchange Server Transport Error

Posted on 2005-03-18
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Last Modified: 2012-08-14
Here it is:

Source: MSExchangeTransport
EventID: 3018

A non-delivery report with a status code of 5.4.0 was generated for recipient rfc822;jimmy.everett@ctr.relli.mil (Message-ID <BBDFE4B40DD4AE4F8D79DC4B8389BD7F14B893@dell700.BPC.com>).  
Causes: This message indicates a DNS problem or an IP address configuration problem  
Solution: Check the DNS using nslookup or dnsq. Verify the IP address is in IPv4 literal format.
For more information, click http://www.microsoft.com/contentredirect.asp.

Very odd I have a couple of the same events but from different email addresses in the event log. These are legitimate as well. Any ideas? I see no problems in our DNS config...
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Question by:Trihimbulus
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7 Comments
 

Author Comment

by:Trihimbulus
ID: 13578706
Ohyeah- Windows 2003 Ent. Ed Server w/ Exchange 2003
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LVL 24

Assisted Solution

by:flyguybob
flyguybob earned 1000 total points
ID: 13579586
I doubt that this is your problem unless you are trying to route this internally:
http://support.microsoft.com/?kbid=870921

What I believe is your problem is that an MX record is not setup for relli.mil or ctr.relli.mil.  This is a DNS issue.  In order to correct it you will need to setup the mx records for relli.mil.  If the MX records exist, then, somehow (through a stub zone or secondary zone), your internal system will have to know that relli.mil and ctr.relli.mil both exist and they will have to have the A, PTR, and MX records setup for the front-end mail servers that send/recieve mail.

C:\Documents and Settings\Bob>nslookup
Default Server:  ns.inflow.pa.bo.comcast.net
Address:  68.87.64.196

>
> relli.mil
Server:  ns.inflow.pa.bo.comcast.net
Address:  68.87.64.196

*** ns.inflow.pa.bo.comcast.net can't find relli.mil: Non-existent domain
> set type=mx
> relli.mil
Server:  ns.inflow.pa.bo.comcast.net
Address:  68.87.64.196

*** ns.inflow.pa.bo.comcast.net can't find relli.mil: Non-existent domain
> ctr.relli.mil
Server:  ns.inflow.pa.bo.comcast.net
Address:  68.87.64.196

*** ns.inflow.pa.bo.comcast.net can't find ctr.relli.mil: Non-existent domain
>
0
 

Author Comment

by:Trihimbulus
ID: 13590829
Ok so relli.mil doesn't have an MX record? So this problem is on their end and not mine?
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LVL 24

Assisted Solution

by:flyguybob
flyguybob earned 1000 total points
ID: 13597779
For the most part, yes.  They may have MX records on their internal DNS servers, allowing them to use it internally.  Or, they may not allow systems other than .mil access to their DNS servers.  You will definitely need to have your contact at their site put you in contact with their mail admins.

Worst case scenario is that you will have to create a stub zone for their domain and maybe even put in MX records.
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LVL 24

Assisted Solution

by:flyguybob
flyguybob earned 1000 total points
ID: 13597803
the only other thing is that the e-mail address could be wrong...
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LVL 24

Assisted Solution

by:flyguybob
flyguybob earned 1000 total points
ID: 13597811
This is an example of what should be returned for a listing:

C:\>nslookup
Default Server:  ns.inflow.pa.bo.comcast.net
Address:  68.87.64.196

> set type=mx
> bpc.com
Server:  ns.inflow.pa.bo.comcast.net
Address:  68.87.64.196

bpc.com MX preference = 10, mail exchanger = cluster1.us.messagelabs.com
bpc.com MX preference = 20, mail exchanger = cluster1a.us.messagelabs.com
bpc.com nameserver = ns1.hickorytech.net
bpc.com nameserver = ns2.hickorytech.net
ns1.hickorytech.net     internet address = 216.114.192.10
ns2.hickorytech.net     internet address = 65.222.44.28
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LVL 24

Accepted Solution

by:
flyguybob earned 1000 total points
ID: 13597828
There is a relli.com and a rellitechnology.com  The relli.mil site does not exist within the .mil namespace, best I can tell.  A commercial organization will not have a .mil website, even if they are contracted or have contractors on site (usually the ctr designation or associates designation is evident of this).  He may be @ctr.relli.com

The best thing to do...have Jimmy mail you or have him verify his address.

Bob
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