karlstephens
asked on
cannot acquire IP address
We have two computers on a network. One is running 98se the other XP pro sp2. We had been sharing a dial up connection with the XP computer as host (we don't have cable or dsl available). We just purchased a high speed satellite system. The installer said the settings had to be "obtain IP address automatically" and "obtain dns server automatically". The 98se computer has internet connection. The XP does not. It cannot acquire an IP address. If i hit repair..it says it cannot renew the ip address. When i run ipconfig..everything is zeros. If I try ipconfig/renew..i get "an error occurred while renewing interface Local Area Connection 6. The RPC server is unavailable." When i run services.msc and check RPC it is started and set to automatic. I have tried three different ethernet cards, same results with each. (All wiring IS hooked up properly)Any ideas?
Hi karlstephens,
Can you try running the Network Setup Wizard in the XP computer again?
Just to be sure that I have your question right, both the computers are now set to acquire IP address automatically and connect independently to the net, unlike earlier?
Can you try running the Network Setup Wizard in the XP computer again?
Just to be sure that I have your question right, both the computers are now set to acquire IP address automatically and connect independently to the net, unlike earlier?
spiderfix :
isnt it same with the tools i recommend? :)
isnt it same with the tools i recommend? :)
Yes qfren, I never clicked on your link...just looked at the html name.
Great minds huh? :)
Great minds huh? :)
ASKER
Thanks for the posts...been out of the office over the weekend.
Spider,
Tried ipconfig/flushdns..release
amirinamdor,
I have gone thru the setup wizard several times while trying to fix this..did not fix the problem. Yes, both computers are set to acquire automatically and connect independently (unlike before) via a bus.
Spider,
Tried ipconfig/flushdns..release
amirinamdor,
I have gone thru the setup wizard several times while trying to fix this..did not fix the problem. Yes, both computers are set to acquire automatically and connect independently (unlike before) via a bus.
>>got the same message when i got to renew (rpc server is not available)<<
Start
Run...
services.msc
make sure "Remote Procedure Call (RPC) is started (two-click it to set it up for "Automatic")
Start
Run...
services.msc
make sure "Remote Procedure Call (RPC) is started (two-click it to set it up for "Automatic")
ASKER
Hey spider,
Already had checked all that..it is set to automatic...what about the other settings for rpc? (i.e. under the "log on" tab)
Already had checked all that..it is set to automatic...what about the other settings for rpc? (i.e. under the "log on" tab)
Log On(tab)
This account: (selected) NT AUTHORITY\NetworkService
if you hit the Browse...(button) you should see "User or Built-in security principal" as the object type
and if you hit the Objects Types...(button) "Users" should be selected.
Location should show your computer name.
I would still like to know if there are any errors in Device Manager.
This account: (selected) NT AUTHORITY\NetworkService
if you hit the Browse...(button) you should see "User or Built-in security principal" as the object type
and if you hit the Objects Types...(button) "Users" should be selected.
Location should show your computer name.
I would still like to know if there are any errors in Device Manager.
ASKER
Spider,
Under the Log On tab it is set for "local system account" and will not let me change it. Where it lists hardware profiles it says "profile 1" and it is enabled. There are no errors in Device Manager. It says the device is working properly. If I manually enter an IP address, I can connect via the dial up connection to the internet and communicate with the other computer. Satellite connection will not work with manually entered IP. (sorry for delays in responding...I do appreciate the help and it is a problem the must be resolved..just very busy at the office..please don't forget me.)
Under the Log On tab it is set for "local system account" and will not let me change it. Where it lists hardware profiles it says "profile 1" and it is enabled. There are no errors in Device Manager. It says the device is working properly. If I manually enter an IP address, I can connect via the dial up connection to the internet and communicate with the other computer. Satellite connection will not work with manually entered IP. (sorry for delays in responding...I do appreciate the help and it is a problem the must be resolved..just very busy at the office..please don't forget me.)
ASKER
To clarify,
If i manually enter an IP address under the Local Area Connection, I can communicate with the other computer. The dial up connection is set up to acquire an IP automatically, and works correctly.
If i manually enter an IP address under the Local Area Connection, I can communicate with the other computer. The dial up connection is set up to acquire an IP automatically, and works correctly.
ASKER CERTIFIED SOLUTION
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then
ipconfig /release
then
ipconfig /renew
Any errors in Device Manager?