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lerlh

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SBS 2003 Monitoring and Reporting Setup Error

When running the wizard to set up Monitoring and Reporting it comes up with an error

"The wizard encountered an error while configuring the monitorin featurs.Run Small Business Setup,reinstall the Server Tools component , rerun the wizard again."

I have done this and get the same error again. The install is a basic installation of SBS2003 Basic.

Any answers please?
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Murat Raymond
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What is the Error?
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lerlh

ASKER

There is no error number as such, just a message box with message as outlined and the red blob with the white cross!
Unhelpful comment alert.

This is what I hate about Microsoft - their software is *brilliant* when it all works according to plan. When it comes off teh rails, you are stuck, there are no helpful error messages (sometimes none at all) and teh manuals don't consider the possibility that it won't work "properly". Half the time the manuals don't even consider the possiblity that you might configure something other than the way they assume you will.

OK do the following:

Go to this link and do the updates http://www.microsoft.com/windowsserver2003/sbs/downloads/default.mspx

After doing the updates Go to Server Management --> To Do List
Under Management Tasks, Choose option 4 (Configure Monitoring).
Select the option "Reintall Monotoring Feature"

Tell me if that works

Vico1
Avatar of lerlh

ASKER

Will do this when on site tomorrow.
thks
Avatar of Jeffrey Kane - TechSoEasy
To see the error, you need to look at the wizard log which can be found at:

C:\Program Files\Microsoft Windows Small Business Server\Support\MCW.log

If the resolution for the noted error isn't clear to you, please post the error lines back to this thread.

Jeff @
TechSoEasy

P. S.  CComley... perhaps the only issue here is that the error message doesn't point you to the location of the log files, but SBS does a VERY good job of documenting ALL activities.  As for alternate configurations, those are generally in the KB's because it is virtually impossible to guess the millions of ways people might try to configure something differently... the ones which receive the most questions get KB articles.



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TechSoEasy
When run it puts the following entry in the log

MCW.exe execution started...

19/03/2005 4:29 p.m.
-------------------------------
Date: 19/03/2005
Time: 4:29 p.m.
User: administrator
Command-Line: mcw.exe
-------------------------------

MCW.exe execution started...

19/03/2005 5:17 p.m.
-------------------------------
Date: 19/03/2005
Time: 5:17 p.m.
User: administrator
Command-Line: mcw.exe
-------------------------------

MCW.exe execution started...

22/03/2005 2:11 p.m.
-------------------------------
Date: 22/03/2005
Time: 2:11 p.m.
User: Administrator
Command-Line: mcw.exe
-------------------------------

MCW.exe execution started...

The error message outlined earlier appears on the screen.
Rgds
lerlh
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ASKER

Vico1
I hadf already updated the system with the updates before I reloaded the software last week.
Rgds
lerlh
lerlh

The fact that your log has NO other info is an indication that the MCW isn't running at all.  Are you running standard or premium SBS?  Monitoring uses MSDE, generally, so if you look at your services listing are MSSQL$SBSMONITORING and SQLAgent$SBSMONITORING set as Automatic startup and are they running?

Jeff
Also... when you did your original install, are there any SBS components that you did NOT install?  Or are there any components for which you altered the install directory?
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Jeff
Neither of the services you mention are listed and so are not running. The setup is SBS2003 Standard. It was a standard install of the software supplied with an HP Server.
lerlh
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Jeffrey Kane - TechSoEasy
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Jeff
I uninstalled the Monitoring Feature, restarted the server, then reinstalled it and all was well! Thanks for your assistnce.
Rgdslerlh